Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili

This study is to determine the factors that affect the acceptance of the use of mobile banking provided by Bank Islam Malaysia Berhad. These factors are divided into two groups according to their impact, the first represents the factors that drives the customers to use mobile banking services, they...

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Main Author: Ranili, Mohamad Arief Salsabiluddin
Format: Student Project
Language:English
Published: Faculty of Business Management 2017
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25087/
http://ir.uitm.edu.my/id/eprint/25087/1/PPb_MOHAMAD%20ARIEF%20SALSABILUDDIN%20RAMLI%20J%20BM17_5.pdf
id uitm-25087
recordtype eprints
spelling uitm-250872019-08-28T08:09:40Z http://ir.uitm.edu.my/id/eprint/25087/ Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili Ranili, Mohamad Arief Salsabiluddin Banking Computer networks. Electronic information resources . Including the Internet This study is to determine the factors that affect the acceptance of the use of mobile banking provided by Bank Islam Malaysia Berhad. These factors are divided into two groups according to their impact, the first represents the factors that drives the customers to use mobile banking services, they are assurance, ease of use communication, speed of transaction and pursuance. The second are factors that prevent the use of mobile banking services; it imcludes personal desires, knowledge, habit, resistance to innovations and experience. There are 100 questionnaires prepared and will be distributed to the targeted respondents in the Selangor area. SPSS software will be used to generate the data to get the result. Faculty of Business Management 2017 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25087/1/PPb_MOHAMAD%20ARIEF%20SALSABILUDDIN%20RAMLI%20J%20BM17_5.pdf Ranili, Mohamad Arief Salsabiluddin (2017) Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Banking
Computer networks. Electronic information resources . Including the Internet
spellingShingle Banking
Computer networks. Electronic information resources . Including the Internet
Ranili, Mohamad Arief Salsabiluddin
Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
description This study is to determine the factors that affect the acceptance of the use of mobile banking provided by Bank Islam Malaysia Berhad. These factors are divided into two groups according to their impact, the first represents the factors that drives the customers to use mobile banking services, they are assurance, ease of use communication, speed of transaction and pursuance. The second are factors that prevent the use of mobile banking services; it imcludes personal desires, knowledge, habit, resistance to innovations and experience. There are 100 questionnaires prepared and will be distributed to the targeted respondents in the Selangor area. SPSS software will be used to generate the data to get the result.
format Student Project
author Ranili, Mohamad Arief Salsabiluddin
author_facet Ranili, Mohamad Arief Salsabiluddin
author_sort Ranili, Mohamad Arief Salsabiluddin
title Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
title_short Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
title_full Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
title_fullStr Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
title_full_unstemmed Factor influence customer usage of mobile banking services provided by Bank Islam Malaysia Berhad: a case study in Selangor / Mohamad Arief Salsabiluddin Ranili
title_sort factor influence customer usage of mobile banking services provided by bank islam malaysia berhad: a case study in selangor / mohamad arief salsabiluddin ranili
publisher Faculty of Business Management
publishDate 2017
url http://ir.uitm.edu.my/id/eprint/25087/
http://ir.uitm.edu.my/id/eprint/25087/1/PPb_MOHAMAD%20ARIEF%20SALSABILUDDIN%20RAMLI%20J%20BM17_5.pdf
first_indexed 2023-09-18T23:14:01Z
last_indexed 2023-09-18T23:14:01Z
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