A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni

This research is about a study of total quality management (TQM) practices towards employees’ awareness In Perbadanan Kemajuan Negeri Melaka (PKNM). The factors of TQM practices such as leadership, employees’ awareness and training have been identified to investigate whether or not these factors inf...

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Main Author:	Ahmad Moghni, Hanee Nazyah
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2010
Subjects:	Awareness Total quality management. Benchmarking
Online Access:	http://ir.uitm.edu.my/id/eprint/24971/ http://ir.uitm.edu.my/id/eprint/24971/1/PPb_HANEE%20NAZYAH%20AHMAD%20MOGHNI%20M%20BM%2010_5.pdf

id	uitm-24971
recordtype	eprints
spelling	uitm-249712019-08-27T01:29:58Z http://ir.uitm.edu.my/id/eprint/24971/ A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni Ahmad Moghni, Hanee Nazyah Awareness Total quality management. Benchmarking This research is about a study of total quality management (TQM) practices towards employees’ awareness In Perbadanan Kemajuan Negeri Melaka (PKNM). The factors of TQM practices such as leadership, employees’ awareness and training have been identified to investigate whether or not these factors influence the awareness of the employees. The survey was conducted in PKNM. The sample size of this study was 30 respondents who are the employees of the organization. Data was obtained using primary data. Respondents were required to answer the questionnaires that included the statements of each variable. Once the necessary data was collected, the data was analyzed and summarized in a readable and easily interpret form. The Statistical Package for the Social Science (SPSS) version 16 was used to summarize the data. The results are in form of reliability testing, descriptive statistic, T-test and correlation. Based on this research, the result indicates that all the factors of the TQM practices are correlated where it refer that there are significant relationship between independent variables (leadership and training) and dependent variables (employees’ awareness). However, there is no significant relationship between employees’ empowerment and employees’ awareness. The conclusion of the study is the outcome of the survey analysis and findings. Finally, on the findings, some recommendations have been suggested in order to improve the understanding on how the employees can enhance the TQM practices in PKNM. Faculty of Business and Management 2010 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/24971/1/PPb_HANEE%20NAZYAH%20AHMAD%20MOGHNI%20M%20BM%2010_5.pdf Ahmad Moghni, Hanee Nazyah (2010) A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Awareness Total quality management. Benchmarking
spellingShingle	Awareness Total quality management. Benchmarking Ahmad Moghni, Hanee Nazyah A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
description	This research is about a study of total quality management (TQM) practices towards employees’ awareness In Perbadanan Kemajuan Negeri Melaka (PKNM). The factors of TQM practices such as leadership, employees’ awareness and training have been identified to investigate whether or not these factors influence the awareness of the employees. The survey was conducted in PKNM. The sample size of this study was 30 respondents who are the employees of the organization. Data was obtained using primary data. Respondents were required to answer the questionnaires that included the statements of each variable. Once the necessary data was collected, the data was analyzed and summarized in a readable and easily interpret form. The Statistical Package for the Social Science (SPSS) version 16 was used to summarize the data. The results are in form of reliability testing, descriptive statistic, T-test and correlation. Based on this research, the result indicates that all the factors of the TQM practices are correlated where it refer that there are significant relationship between independent variables (leadership and training) and dependent variables (employees’ awareness). However, there is no significant relationship between employees’ empowerment and employees’ awareness. The conclusion of the study is the outcome of the survey analysis and findings. Finally, on the findings, some recommendations have been suggested in order to improve the understanding on how the employees can enhance the TQM practices in PKNM.
format	Student Project
author	Ahmad Moghni, Hanee Nazyah
author_facet	Ahmad Moghni, Hanee Nazyah
author_sort	Ahmad Moghni, Hanee Nazyah
title	A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
title_short	A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
title_full	A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
title_fullStr	A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
title_full_unstemmed	A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
title_sort	study of total quality management (tqm) practices towards employees’ awareness in perbadanan kemajuan negeri melaka (pknm) / hanee nazyah ahmad moghni
publisher	Faculty of Business and Management
publishDate	2010
url	http://ir.uitm.edu.my/id/eprint/24971/ http://ir.uitm.edu.my/id/eprint/24971/1/PPb_HANEE%20NAZYAH%20AHMAD%20MOGHNI%20M%20BM%2010_5.pdf
first_indexed	2023-09-18T23:13:46Z
last_indexed	2023-09-18T23:13:46Z
_version_	1777418975649464320

A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni

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