Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad

Internet banking is a vital and popular alternative in doing daily transaction. The growth of technology influences the people in using internet banking. Nowadays internet banking are becoming an increasingly important in daily life. Malaysia that have the fifth largest banking sector in Asian which...

Full description

Bibliographic Details
Main Author:	Mohamad, Ahmad Zahrisy Sufian
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2012
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Electronic commerce Electronic funds transfers
Online Access:	http://ir.uitm.edu.my/id/eprint/24618/ http://ir.uitm.edu.my/id/eprint/24618/1/PPb_AHMAD%20ZAHRISY%20SUFIAN%20MOHAMAD%20M%20BM%2012_5.pdf

id	uitm-24618
recordtype	eprints
spelling	uitm-246182019-07-22T02:34:21Z http://ir.uitm.edu.my/id/eprint/24618/ Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad Mohamad, Ahmad Zahrisy Sufian Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Electronic commerce Electronic funds transfers Internet banking is a vital and popular alternative in doing daily transaction. The growth of technology influences the people in using internet banking. Nowadays internet banking are becoming an increasingly important in daily life. Malaysia that have the fifth largest banking sector in Asian which is CIMB Group are the one of the banker who provide good internet banking namely CIMB Clicks. However only a few from million people in Malaysia are using internet banking. It is because the problem of trust that occur in using internet banking. The purpose of this research is to determine and understanding why trust problem occur in internet banking not only in Malaysia but also in the world. The researcher aim in assisting banking sector to improve the level of trust in using internet banking. The researcher used primary and secondary data in order to gather data. The findings are being interpreted using correlation coefficient in order to test uses descriptive statistics in order to find out the most factors that contribute towards trust in using internet banking. Base on the finding, attribute of E- Banking website, traditional transaction and complexities have positive relationship with the trust. Besides, it also shows that privacy is the most factors that contribute towards trust in using internet banking. Faculty of Business and Management 2012 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/24618/1/PPb_AHMAD%20ZAHRISY%20SUFIAN%20MOHAMAD%20M%20BM%2012_5.pdf Mohamad, Ahmad Zahrisy Sufian (2012) Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Electronic commerce Electronic funds transfers
spellingShingle	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Electronic commerce Electronic funds transfers Mohamad, Ahmad Zahrisy Sufian Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad
description	Internet banking is a vital and popular alternative in doing daily transaction. The growth of technology influences the people in using internet banking. Nowadays internet banking are becoming an increasingly important in daily life. Malaysia that have the fifth largest banking sector in Asian which is CIMB Group are the one of the banker who provide good internet banking namely CIMB Clicks. However only a few from million people in Malaysia are using internet banking. It is because the problem of trust that occur in using internet banking. The purpose of this research is to determine and understanding why trust problem occur in internet banking not only in Malaysia but also in the world. The researcher aim in assisting banking sector to improve the level of trust in using internet banking. The researcher used primary and secondary data in order to gather data. The findings are being interpreted using correlation coefficient in order to test uses descriptive statistics in order to find out the most factors that contribute towards trust in using internet banking. Base on the finding, attribute of E- Banking website, traditional transaction and complexities have positive relationship with the trust. Besides, it also shows that privacy is the most factors that contribute towards trust in using internet banking.
format	Student Project
author	Mohamad, Ahmad Zahrisy Sufian
author_facet	Mohamad, Ahmad Zahrisy Sufian
author_sort	Mohamad, Ahmad Zahrisy Sufian
title	Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad
title_short	Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad
title_full	Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad
title_fullStr	Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad
title_full_unstemmed	Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad
title_sort	identifying customers trust towards e-banking transaction: a study in cimb bank kuala lumpur / ahmad zahrisy sufian mohamad
publisher	Faculty of Business and Management
publishDate	2012
url	http://ir.uitm.edu.my/id/eprint/24618/ http://ir.uitm.edu.my/id/eprint/24618/1/PPb_AHMAD%20ZAHRISY%20SUFIAN%20MOHAMAD%20M%20BM%2012_5.pdf
first_indexed	2023-09-18T23:12:58Z
last_indexed	2023-09-18T23:12:58Z
_version_	1777418925562134528

Identifying customers trust towards E-banking transaction: a study in CIMB bank Kuala Lumpur / Ahmad Zahrisy Sufian Mohamad

Similar Items