Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid

Travelling around the globe for health treatment is becoming more and more prevalent these days. The fundamental premise of health tourism is that the same care, or even better quality of care, may be available in other countries, and obtained at a more affordable cost than in the home country (Medi...

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Main Authors: Ramlee, Siti Hajar, Adziz, Nurul Atiqah, Mohamad Shahid, Shahidah Juliana
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism Management 2013
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/23659/
http://ir.uitm.edu.my/id/eprint/23659/1/PPb_SITI%20HAJAR%20RAMLEE%20M%20HM%2013_5.pdf
id uitm-23659
recordtype eprints
spelling uitm-236592019-04-07T04:22:54Z http://ir.uitm.edu.my/id/eprint/23659/ Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid Ramlee, Siti Hajar Adziz, Nurul Atiqah Mohamad Shahid, Shahidah Juliana Motivation Travel and the state. Tourism Travelling around the globe for health treatment is becoming more and more prevalent these days. The fundamental premise of health tourism is that the same care, or even better quality of care, may be available in other countries, and obtained at a more affordable cost than in the home country (Medical Tourism Association, 2008). Although many theories on the potential of health tourism in Malaysia have been reported in the general media, there is a lack of adequate empirical evidence on the subject. Melaka, as one of the several major destinations in health tourism industry that is rapidly developing, is creating worldwide trademark as “The Medical Hub of Asia”. The objective of this study is to identify the motivational factors that motivate tourists to choose Melaka as a health tourism destination. Health tourism is largely a consumerdriven trend and in order to survive and thrive, the health-delivery industry must keep up with its consumers' demands and needs (Nakra, 2011). This study was carried out at three private hospitals around Banda Hilir and Ayer Keroh with a sample size of 120 health tourists. The six motivational factors identified and ranked according to importance are products offerings, demographic profiles, hospital services, hospital facilities, medical expertise and health service costs and cultural similarity. Simultaneously, the findings can be used by the hospitals, Melaka State Government and tourism related organizations in order to develop successful marketing strategies that further promote Melaka as a chosen health tourism destination. Further exploration is required in the area of health tourists’ motivational factors. In this study, it was found that the most influencing motivational factor is products offerings. However, the contributing factors that motivate tourists in choosing Melaka as a health tourism destination are hospital services and hospital facilities. Faculty of Hotel and Tourism Management 2013 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/23659/1/PPb_SITI%20HAJAR%20RAMLEE%20M%20HM%2013_5.pdf Ramlee, Siti Hajar and Adziz, Nurul Atiqah and Mohamad Shahid, Shahidah Juliana (2013) Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Motivation
Travel and the state. Tourism
spellingShingle Motivation
Travel and the state. Tourism
Ramlee, Siti Hajar
Adziz, Nurul Atiqah
Mohamad Shahid, Shahidah Juliana
Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid
description Travelling around the globe for health treatment is becoming more and more prevalent these days. The fundamental premise of health tourism is that the same care, or even better quality of care, may be available in other countries, and obtained at a more affordable cost than in the home country (Medical Tourism Association, 2008). Although many theories on the potential of health tourism in Malaysia have been reported in the general media, there is a lack of adequate empirical evidence on the subject. Melaka, as one of the several major destinations in health tourism industry that is rapidly developing, is creating worldwide trademark as “The Medical Hub of Asia”. The objective of this study is to identify the motivational factors that motivate tourists to choose Melaka as a health tourism destination. Health tourism is largely a consumerdriven trend and in order to survive and thrive, the health-delivery industry must keep up with its consumers' demands and needs (Nakra, 2011). This study was carried out at three private hospitals around Banda Hilir and Ayer Keroh with a sample size of 120 health tourists. The six motivational factors identified and ranked according to importance are products offerings, demographic profiles, hospital services, hospital facilities, medical expertise and health service costs and cultural similarity. Simultaneously, the findings can be used by the hospitals, Melaka State Government and tourism related organizations in order to develop successful marketing strategies that further promote Melaka as a chosen health tourism destination. Further exploration is required in the area of health tourists’ motivational factors. In this study, it was found that the most influencing motivational factor is products offerings. However, the contributing factors that motivate tourists in choosing Melaka as a health tourism destination are hospital services and hospital facilities.
format Student Project
author Ramlee, Siti Hajar
Adziz, Nurul Atiqah
Mohamad Shahid, Shahidah Juliana
author_facet Ramlee, Siti Hajar
Adziz, Nurul Atiqah
Mohamad Shahid, Shahidah Juliana
author_sort Ramlee, Siti Hajar
title Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid
title_short Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid
title_full Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid
title_fullStr Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid
title_full_unstemmed Health tourism: a study on tourists’ motivational factors in choosing Melaka as a health tourism destination / Siti Hajar Ramlee, Nurul Atiqah Adziz and Shahidah Juliana Mohamad Shahid
title_sort health tourism: a study on tourists’ motivational factors in choosing melaka as a health tourism destination / siti hajar ramlee, nurul atiqah adziz and shahidah juliana mohamad shahid
publisher Faculty of Hotel and Tourism Management
publishDate 2013
url http://ir.uitm.edu.my/id/eprint/23659/
http://ir.uitm.edu.my/id/eprint/23659/1/PPb_SITI%20HAJAR%20RAMLEE%20M%20HM%2013_5.pdf
first_indexed 2023-09-18T23:11:07Z
last_indexed 2023-09-18T23:11:07Z
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