Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman

Performance management has a strong relationship with facilities management practices. The unclear information of the method of managing performance in higher education properties is emerged the research to be undertaken. In order to identify the relationship and the implementation of FM performance...

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Main Authors:	Hashim, Hasnan, Mamat, Mohd Esham, Kamarulzaman, Noorazlina
Format:	Research Reports
Language:	English
Published:	Research Management Institute (RMI) 2011
Subjects:	Performance. Competence. Academic achievement School administration and organization
Online Access:	http://ir.uitm.edu.my/id/eprint/23237/ http://ir.uitm.edu.my/id/eprint/23237/1/LP_HASNAN%20HASHIM%20RMI%2011_5.pdf

id	uitm-23237
recordtype	eprints
spelling	uitm-232372019-02-22T03:06:56Z http://ir.uitm.edu.my/id/eprint/23237/ Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman Hashim, Hasnan Mamat, Mohd Esham Kamarulzaman, Noorazlina Performance. Competence. Academic achievement School administration and organization Performance management has a strong relationship with facilities management practices. The unclear information of the method of managing performance in higher education properties is emerged the research to be undertaken. In order to identify the relationship and the implementation of FM performance in higher education properties in Malaysia, this dissertation has been carried out. The first objective of doing this research is to identify the method FM performance management in higher education properties of public university. The second objective is to identify problem associated with the FM implementation within the higher education organizations. Analysis for the research comprises of comparative and descriptive approach as well as qualitative and quantitative analysis which are based on case studies, interview and structured questionnaire. The findings revealed that performance management practices is systematically established, implemented and enforced as part of their quality objectives achievements by introduced the performance indicators and using the four tested research variables which are flexibility, effectiveness, efficiency and creativity. The opinions gathered from respondents are very encouraging. The information is obtained from FM personnel in multiple disciplines and customer (students, ordinary staff and public) where the results are thoroughly analyzed. At the end of this paper is proposed a basic framework of FM performance in higher education properties highlighted the areas that type of assessment that should be done. From the findings, the author anticipate that this research would provide better understanding and perception to the readers on the FM performance management in higher education properties and the extent of its benefits as well. Research Management Institute (RMI) 2011 Research Reports NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/23237/1/LP_HASNAN%20HASHIM%20RMI%2011_5.pdf Hashim, Hasnan and Mamat, Mohd Esham and Kamarulzaman, Noorazlina (2011) Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman. [Research Reports] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Performance. Competence. Academic achievement School administration and organization
spellingShingle	Performance. Competence. Academic achievement School administration and organization Hashim, Hasnan Mamat, Mohd Esham Kamarulzaman, Noorazlina Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman
description	Performance management has a strong relationship with facilities management practices. The unclear information of the method of managing performance in higher education properties is emerged the research to be undertaken. In order to identify the relationship and the implementation of FM performance in higher education properties in Malaysia, this dissertation has been carried out. The first objective of doing this research is to identify the method FM performance management in higher education properties of public university. The second objective is to identify problem associated with the FM implementation within the higher education organizations. Analysis for the research comprises of comparative and descriptive approach as well as qualitative and quantitative analysis which are based on case studies, interview and structured questionnaire. The findings revealed that performance management practices is systematically established, implemented and enforced as part of their quality objectives achievements by introduced the performance indicators and using the four tested research variables which are flexibility, effectiveness, efficiency and creativity. The opinions gathered from respondents are very encouraging. The information is obtained from FM personnel in multiple disciplines and customer (students, ordinary staff and public) where the results are thoroughly analyzed. At the end of this paper is proposed a basic framework of FM performance in higher education properties highlighted the areas that type of assessment that should be done. From the findings, the author anticipate that this research would provide better understanding and perception to the readers on the FM performance management in higher education properties and the extent of its benefits as well.
format	Research Reports
author	Hashim, Hasnan Mamat, Mohd Esham Kamarulzaman, Noorazlina
author_facet	Hashim, Hasnan Mamat, Mohd Esham Kamarulzaman, Noorazlina
author_sort	Hashim, Hasnan
title	Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman
title_short	Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman
title_full	Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman
title_fullStr	Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman
title_full_unstemmed	Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman
title_sort	audit of facilities management performance in higher education properties. case studies: universiti teknologi mara (uitm) and universiti malaya (um) / hasnan hashim, mohd esham mamat and noorazlina kamarulzaman
publisher	Research Management Institute (RMI)
publishDate	2011
url	http://ir.uitm.edu.my/id/eprint/23237/ http://ir.uitm.edu.my/id/eprint/23237/1/LP_HASNAN%20HASHIM%20RMI%2011_5.pdf
first_indexed	2023-09-18T23:10:21Z
last_indexed	2023-09-18T23:10:21Z
_version_	1777418760734375936

Audit of facilities management performance in higher education properties. Case studies: Universiti Teknologi Mara (UiTM) and Universiti Malaya (UM) / Hasnan Hashim, Mohd Esham Mamat and Noorazlina Kamarulzaman

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