Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors

The ever changing preference and taste in food service industry due to increase in demand causes the market to become competitive in Malaysia. With the emergence of hipster cafes in Malaysia’s coffee scene, hipster cafe operators are strategically expanding their wings to capture the market share in...

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Main Authors: Sharee, Asyraf, Muhammad, Nur Shahrulliza
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/23187/
http://ir.uitm.edu.my/id/eprint/23187/
http://ir.uitm.edu.my/id/eprint/23187/1/AJ_ASYRAF%20SHAARE%20ADBRIJ%20B%2018.pdf.pdf
id uitm-23187
recordtype eprints
spelling uitm-231872019-02-14T09:18:53Z http://ir.uitm.edu.my/id/eprint/23187/ Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors Sharee, Asyraf Muhammad, Nur Shahrulliza Life style The ever changing preference and taste in food service industry due to increase in demand causes the market to become competitive in Malaysia. With the emergence of hipster cafes in Malaysia’s coffee scene, hipster cafe operators are strategically expanding their wings to capture the market share in order to gain competitive advantage over the competitors. Customers will prefer a hipster cafe which is able to provide better quality of offerings and customer services. This study tested the influence of factors of Food Quality, Service Quality and Restaurant Environment on Customer Satisfaction. Findings are derived from 150 digital questionnaires administered using emails and iPads at a number of hipster cafes in Klang Valley. Evidently, Restaurant Environment triumphed as the brewing factor that draws the young adults to dine in the hipster cafes. 2018-12 Article NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/23187/1/AJ_ASYRAF%20SHAARE%20ADBRIJ%20B%2018.pdf.pdf Sharee, Asyraf and Muhammad, Nur Shahrulliza (2018) Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors. Advances in Business Research International Journal (ABRIJ), 4 (2). pp. 41-52. ISSN 2462-1838 https://abrij.uitm.edu.my/
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Life style
spellingShingle Life style
Sharee, Asyraf
Muhammad, Nur Shahrulliza
Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors
description The ever changing preference and taste in food service industry due to increase in demand causes the market to become competitive in Malaysia. With the emergence of hipster cafes in Malaysia’s coffee scene, hipster cafe operators are strategically expanding their wings to capture the market share in order to gain competitive advantage over the competitors. Customers will prefer a hipster cafe which is able to provide better quality of offerings and customer services. This study tested the influence of factors of Food Quality, Service Quality and Restaurant Environment on Customer Satisfaction. Findings are derived from 150 digital questionnaires administered using emails and iPads at a number of hipster cafes in Klang Valley. Evidently, Restaurant Environment triumphed as the brewing factor that draws the young adults to dine in the hipster cafes.
format Article
author Sharee, Asyraf
Muhammad, Nur Shahrulliza
author_facet Sharee, Asyraf
Muhammad, Nur Shahrulliza
author_sort Sharee, Asyraf
title Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors
title_short Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors
title_full Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors
title_fullStr Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors
title_full_unstemmed Young Adults’ Satisfaction Towards Hipster Cafes: The Brewing Factors
title_sort young adults’ satisfaction towards hipster cafes: the brewing factors
publishDate 2018
url http://ir.uitm.edu.my/id/eprint/23187/
http://ir.uitm.edu.my/id/eprint/23187/
http://ir.uitm.edu.my/id/eprint/23187/1/AJ_ASYRAF%20SHAARE%20ADBRIJ%20B%2018.pdf.pdf
first_indexed 2023-09-18T23:10:15Z
last_indexed 2023-09-18T23:10:15Z
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