The relationship of non-verbal communication cues and student satisfaction / Sarah Sabir Ahmad …[et al.]
Students’ satisfaction has become an essence of success in today’s highly competitive world. In service industry specifically the education industry, communication is vital to determine students’ satisfaction. Past researches indicated that, most meaning of conversational messages comes from non-ver...
Main Authors: | Ahmad, Sarah Sabir, Isahak Merican, Farah Merican, Ahmad, Intan Nazrenee, Md Zani, Rosliza |
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Format: | Research Reports |
Language: | English |
Published: |
Research Management Institute
2009
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Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/22439/ http://ir.uitm.edu.my/id/eprint/22439/1/LP_SARAH%20SABIR%20AHMAD%20IRMI%20K%2009_5.pdf |
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