A study on the factor that contribute to the satisfaction of the customer towards the services that is provided by Telekom Malaysia (Seremban Branches) for the C&B (Consumer & Business) Units / Mohd Nazrul Ikram Baharon
In this new era of telecommunication services, Telekom Malaysia has to face the challenge as equal with the growth of telecommunication technology in Malaysia. This challenge not only comes from the high competitive rivals, but also to cope and fulfill the customers expectation and demand that alway...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2004
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| Online Access: | http://ir.uitm.edu.my/id/eprint/22348/ http://ir.uitm.edu.my/id/eprint/22348/1/PPb_MOHD%20NAZRUL%20IKRAM%20BAHARON%20M%20BM%2004_5.pdf |