Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim

At the current rate of development, many people are concerned about gaining access to information in the virtual arena. Therefore, most libraries have taken the effort to make use of the Internet and have tried to establish an effective presence of the virtual aspect. Considering the extensive impac...

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Main Author:	Iberahim, Zubaidah
Format:	Book Section
Language:	English
Published:	Institute of Graduate Studies, UiTM 2018
Subjects:	Library Science. Information Science Information organization
Online Access:	http://ir.uitm.edu.my/id/eprint/22275/ http://ir.uitm.edu.my/id/eprint/22275/1/ABS_ZUBAIDAH%20IBERAHIM%20TDRA%20VOL%2014%20IGS%2018.pdf

id	uitm-22275
recordtype	eprints
spelling	uitm-222752019-01-11T07:11:35Z http://ir.uitm.edu.my/id/eprint/22275/ Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim Iberahim, Zubaidah Library Science. Information Science Information organization At the current rate of development, many people are concerned about gaining access to information in the virtual arena. Therefore, most libraries have taken the effort to make use of the Internet and have tried to establish an effective presence of the virtual aspect. Considering the extensive impact of technology upon changing the way library and user to communicate, it is worthwhile to study and to comprehend the acceptance of Digital Reference Services (DRS). In fact, numerous academic libraries in developing countries at present are greatly concerned about Information Communication Technology (ICT) use and acceptance. Therefore, this study is one of the very few attempts that examine the influential factors, as well as predict the acceptance and the use of DRS among Malaysian Research University (RU) libraries. Hence, the key objective is to identify the antecedents of DRS acceptance. In this study, ten factors have been listed as strong empirical evidence that successfully predicted the acceptance and use of DRS, which have been categorized into four groups: technology factors, organizational factors, social factor, and task factors. Moreover, the model identifies the structural relationships between the constructs, which were examined via Structural Equation Modeling (SEM) with Analysis of Moment Structures (AMOS)… Institute of Graduate Studies, UiTM 2018 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/22275/1/ABS_ZUBAIDAH%20IBERAHIM%20TDRA%20VOL%2014%20IGS%2018.pdf Iberahim, Zubaidah (2018) Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim. In: The Doctoral Research Abstracts. IGS Biannual Publication, 14 . Institute of Graduate Studies, UiTM, Shah Alam.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Library Science. Information Science Information organization
spellingShingle	Library Science. Information Science Information organization Iberahim, Zubaidah Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
description	At the current rate of development, many people are concerned about gaining access to information in the virtual arena. Therefore, most libraries have taken the effort to make use of the Internet and have tried to establish an effective presence of the virtual aspect. Considering the extensive impact of technology upon changing the way library and user to communicate, it is worthwhile to study and to comprehend the acceptance of Digital Reference Services (DRS). In fact, numerous academic libraries in developing countries at present are greatly concerned about Information Communication Technology (ICT) use and acceptance. Therefore, this study is one of the very few attempts that examine the influential factors, as well as predict the acceptance and the use of DRS among Malaysian Research University (RU) libraries. Hence, the key objective is to identify the antecedents of DRS acceptance. In this study, ten factors have been listed as strong empirical evidence that successfully predicted the acceptance and use of DRS, which have been categorized into four groups: technology factors, organizational factors, social factor, and task factors. Moreover, the model identifies the structural relationships between the constructs, which were examined via Structural Equation Modeling (SEM) with Analysis of Moment Structures (AMOS)…
format	Book Section
author	Iberahim, Zubaidah
author_facet	Iberahim, Zubaidah
author_sort	Iberahim, Zubaidah
title	Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_short	Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_full	Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_fullStr	Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_full_unstemmed	Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim
title_sort	determinants of digital reference services acceptance in malaysian research universities / zubaidah iberahim
publisher	Institute of Graduate Studies, UiTM
publishDate	2018
url	http://ir.uitm.edu.my/id/eprint/22275/ http://ir.uitm.edu.my/id/eprint/22275/1/ABS_ZUBAIDAH%20IBERAHIM%20TDRA%20VOL%2014%20IGS%2018.pdf
first_indexed	2023-09-18T23:08:19Z
last_indexed	2023-09-18T23:08:19Z
_version_	1777418633098559488

Determinants of digital reference services acceptance in Malaysian research universities / Zubaidah Iberahim

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