Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud

Organizational Citizenship Behavior (OCB) is a fundamental element in ensuring organization’s survival and productivity. OCB has exists since decades ago but it is still in the emerging of development. The objective of this study is to determine the factors that give impact to organizational citizen...

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Main Author:	Faizul Maulud, Fatin Syahirah
Format:	Student Project
Language:	English
Published:	Faculty of Business and Management 2018
Subjects:	Work ethic Work groups. Teams in the workplace
Online Access:	http://ir.uitm.edu.my/id/eprint/21535/ http://ir.uitm.edu.my/id/eprint/21535/1/PPb_FATIN%20SYAHIRAH%20FAIZUL%20MAULUD%20M%20BM%2018_5.pdf

id	uitm-21535
recordtype	eprints
spelling	uitm-215352018-11-13T08:53:55Z http://ir.uitm.edu.my/id/eprint/21535/ Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud Faizul Maulud, Fatin Syahirah Work ethic Work groups. Teams in the workplace Organizational Citizenship Behavior (OCB) is a fundamental element in ensuring organization’s survival and productivity. OCB has exists since decades ago but it is still in the emerging of development. The objective of this study is to determine the factors that give impact to organizational citizenship behavior where the following factors are altruism, conscientiousness, sportsmanship, civic virtue and courtesy. Moreover, the researcher also investigates the significant relationship between all independent variables and dependent variables. For data collection, the researcher distributes questionnaires as primary data to get feedback from the employees at AKPK. Furthermore, 113 respondents from various departments participated in this study. Findings showed that all independent variables have positive relationship with dependent variables. On the other hand, multiple regression test displayed that only altruism, sportsmanship and courtesy are significant in this study whereas other independent variables such as conscientiousness and civic virtue are not. The findings of the study will give tremendous benefits to the Agensi Kaunseling & Pengurusan Kredit (AKPK). The organization can determine the most preferred behaviors by employees and focus on enhancing those behaviors. The employees also will gain knowledge and better understanding about good behaviors that should be implemented at the workplace. Faculty of Business and Management 2018 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/21535/1/PPb_FATIN%20SYAHIRAH%20FAIZUL%20MAULUD%20M%20BM%2018_5.pdf Faizul Maulud, Fatin Syahirah (2018) Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud. [Student Project] (Unpublished)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Work ethic Work groups. Teams in the workplace
spellingShingle	Work ethic Work groups. Teams in the workplace Faizul Maulud, Fatin Syahirah Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud
description	Organizational Citizenship Behavior (OCB) is a fundamental element in ensuring organization’s survival and productivity. OCB has exists since decades ago but it is still in the emerging of development. The objective of this study is to determine the factors that give impact to organizational citizenship behavior where the following factors are altruism, conscientiousness, sportsmanship, civic virtue and courtesy. Moreover, the researcher also investigates the significant relationship between all independent variables and dependent variables. For data collection, the researcher distributes questionnaires as primary data to get feedback from the employees at AKPK. Furthermore, 113 respondents from various departments participated in this study. Findings showed that all independent variables have positive relationship with dependent variables. On the other hand, multiple regression test displayed that only altruism, sportsmanship and courtesy are significant in this study whereas other independent variables such as conscientiousness and civic virtue are not. The findings of the study will give tremendous benefits to the Agensi Kaunseling & Pengurusan Kredit (AKPK). The organization can determine the most preferred behaviors by employees and focus on enhancing those behaviors. The employees also will gain knowledge and better understanding about good behaviors that should be implemented at the workplace.
format	Student Project
author	Faizul Maulud, Fatin Syahirah
author_facet	Faizul Maulud, Fatin Syahirah
author_sort	Faizul Maulud, Fatin Syahirah
title	Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud
title_short	Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud
title_full	Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud
title_fullStr	Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud
title_full_unstemmed	Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud
title_sort	factors that influence organizational citizenship behavior at agensi kaunseling & pengurusan kredit / fatin syahirah faizul maulud
publisher	Faculty of Business and Management
publishDate	2018
url	http://ir.uitm.edu.my/id/eprint/21535/ http://ir.uitm.edu.my/id/eprint/21535/1/PPb_FATIN%20SYAHIRAH%20FAIZUL%20MAULUD%20M%20BM%2018_5.pdf
first_indexed	2023-09-18T23:06:46Z
last_indexed	2023-09-18T23:06:46Z
_version_	1777418535215038464

Factors that influence organizational citizenship behavior at Agensi Kaunseling & Pengurusan Kredit / Fatin Syahirah Faizul Maulud

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