Customer satisfaction towards training course services provided by Institut Pengurusan Melaka (IMM) / Haniza Zawawi
Customer satisfaction has become an important issue for commercial and public service organization. The purpose of this research is to study the customer's satisfaction towards the training course services provided by Institut Pengurusan Melaka (IMM) and the factors that influence customer sati...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business Management
2007
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| Online Access: | http://ir.uitm.edu.my/id/eprint/21442/ http://ir.uitm.edu.my/id/eprint/21442/1/PPb_HANIZA%20ZAWAWI%20M%20BM%2007_5.pdf |