Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz

The Government Transformation Program (GTP) has been established in 2009 in an effort to improve performance of public sector organizations, which include improvement in managerial performance. This study views the GTP as the change program initiated by the government to improve performance and serv...

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Main Author: Aziz, Nazirah
Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2018
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/20472/
http://ir.uitm.edu.my/id/eprint/20472/1/ABS_NAZIRAH%20AZIZ%20TDRA%20VOL%2013%20IGS%2018.pdf
id uitm-20472
recordtype eprints
spelling uitm-204722018-07-06T06:03:10Z http://ir.uitm.edu.my/id/eprint/20472/ Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz Aziz, Nazirah Management. Industrial Management Personnel management. Employment management The Government Transformation Program (GTP) has been established in 2009 in an effort to improve performance of public sector organizations, which include improvement in managerial performance. This study views the GTP as the change program initiated by the government to improve performance and service delivery towards the public at large. The present study asserts the significance of inculcating managers’ Perceived Readiness for Change (PRC) in the study of Performance Measurement System (PMS) towards improving public sector performance. So far, however, there has been little discussion on the role of PRC in enhancing the relationship between PMS and managerial performance. The present study explores the pattern (based on the response pattern of respondents on the Person-Item Distribution Map of Rasch Analysis) of managerial performance, PMS and PRC after the implementation of GTP. The present study also investigates the relationship between PMS and PRC on the managerial performance. This study also examines the role of PRC in moderating the relationship between PMS and managerial performance. A mix method approach using the survey with follow-up interviews was employed to achieve the research objectives. The survey for this study was conducted over five ministries directly working with the National Key Results Areas (NKRAs), as the NKRAs are the main indicators of GTP. Rasch Measurement Model and Winsteps@3.72.3, SPSS version 21 and PROCESS analysis were used to analyze the data… Institute of Graduate Studies, UiTM 2018 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/20472/1/ABS_NAZIRAH%20AZIZ%20TDRA%20VOL%2013%20IGS%2018.pdf Aziz, Nazirah (2018) Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz. In: The Doctoral Research Abstracts. IGS Biannual Publication, 13 (13). Institute of Graduate Studies, UiTM, Shah Alam.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Management. Industrial Management
Personnel management. Employment management
spellingShingle Management. Industrial Management
Personnel management. Employment management
Aziz, Nazirah
Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz
description The Government Transformation Program (GTP) has been established in 2009 in an effort to improve performance of public sector organizations, which include improvement in managerial performance. This study views the GTP as the change program initiated by the government to improve performance and service delivery towards the public at large. The present study asserts the significance of inculcating managers’ Perceived Readiness for Change (PRC) in the study of Performance Measurement System (PMS) towards improving public sector performance. So far, however, there has been little discussion on the role of PRC in enhancing the relationship between PMS and managerial performance. The present study explores the pattern (based on the response pattern of respondents on the Person-Item Distribution Map of Rasch Analysis) of managerial performance, PMS and PRC after the implementation of GTP. The present study also investigates the relationship between PMS and PRC on the managerial performance. This study also examines the role of PRC in moderating the relationship between PMS and managerial performance. A mix method approach using the survey with follow-up interviews was employed to achieve the research objectives. The survey for this study was conducted over five ministries directly working with the National Key Results Areas (NKRAs), as the NKRAs are the main indicators of GTP. Rasch Measurement Model and Winsteps@3.72.3, SPSS version 21 and PROCESS analysis were used to analyze the data…
format Book Section
author Aziz, Nazirah
author_facet Aziz, Nazirah
author_sort Aziz, Nazirah
title Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz
title_short Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz
title_full Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz
title_fullStr Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz
title_full_unstemmed Performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / Nazirah Aziz
title_sort performance measurement system and managerial performance in response to public sector change: the moderating effects of perceived readiness for change / nazirah aziz
publisher Institute of Graduate Studies, UiTM
publishDate 2018
url http://ir.uitm.edu.my/id/eprint/20472/
http://ir.uitm.edu.my/id/eprint/20472/1/ABS_NAZIRAH%20AZIZ%20TDRA%20VOL%2013%20IGS%2018.pdf
first_indexed 2023-09-18T23:04:42Z
last_indexed 2023-09-18T23:04:42Z
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