Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah

Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of suppli...

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Format:	Book Section
Language:	English
Published:	Institute of Graduate Studies, UiTM 2016
Subjects:	Customer services. Customer relations
Online Access:	http://ir.uitm.edu.my/id/eprint/20063/ http://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf

id	uitm-20063
recordtype	eprints
spelling	uitm-200632018-06-11T03:53:58Z http://ir.uitm.edu.my/id/eprint/20063/ Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah Customer services. Customer relations Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of supplier selection implemented by hypermarket are still practicing a traditional decision-making process, using experience and personal judgment to decide on the supplier. Conflict of interest occurred when personal history is influenced by individual decision by decision makers. Hence, there are four types of multi criteria decision-making (MCDM) methods to solve decision problem and one of the decision models under MCDM is analytical hierarchy process (AHP), developed by Saaty (1980), is a tool for decision-making process continuously be the extensively decision-making theory to be employed. AHP has been widely exercised in solving decision problems. However, AHP tools are still lacking in performance and there are issues regarding supplier selection decision-making have been identified. This study introduced a multidisciplinary approach to operational decision support model applied to Giant hypermarket to provide the decision maker with a systematic decision making process… Institute of Graduate Studies, UiTM 2016 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf UNSPECIFIED (2016) Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah. In: UNSPECIFIED, (ed.) The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Customer services. Customer relations
spellingShingle	Customer services. Customer relations Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
description	Increased global competitiveness in supply chain foresees the significance of supplier selection with radical changes in decision-making process. Uncertain situation in purchasing, such as supplier selection, makes hypermarket relies on multiple criteria to make decision. Recent approaches of supplier selection implemented by hypermarket are still practicing a traditional decision-making process, using experience and personal judgment to decide on the supplier. Conflict of interest occurred when personal history is influenced by individual decision by decision makers. Hence, there are four types of multi criteria decision-making (MCDM) methods to solve decision problem and one of the decision models under MCDM is analytical hierarchy process (AHP), developed by Saaty (1980), is a tool for decision-making process continuously be the extensively decision-making theory to be employed. AHP has been widely exercised in solving decision problems. However, AHP tools are still lacking in performance and there are issues regarding supplier selection decision-making have been identified. This study introduced a multidisciplinary approach to operational decision support model applied to Giant hypermarket to provide the decision maker with a systematic decision making process…
format	Book Section
title	Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_short	Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_full	Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_fullStr	Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_full_unstemmed	Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah
title_sort	supplier selection decision support model: a case study of giant hypermarket in selangor / raja nazim raja abdullah
publisher	Institute of Graduate Studies, UiTM
publishDate	2016
url	http://ir.uitm.edu.my/id/eprint/20063/ http://ir.uitm.edu.my/id/eprint/20063/1/ABS_RAJA%20NAZIM%20RAJA%20ABDULLAH%20TDRA%20VOL%2010%20IGS%2016.pdf
first_indexed	2023-09-18T23:03:53Z
last_indexed	2023-09-18T23:03:53Z
_version_	1777418353921490944

Supplier selection decision support model: a case study of giant hypermarket in Selangor / Raja Nazim Raja Abdullah

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