Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor

Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor

Organizations today constantly have to discover new ways to be successful and respond to challenges. The employments of workforces who are motivated and willing to exhibit extra role behaviors are important for the survival of the organization. For hotel industry, operational employees must demonstr...

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Bibliographic Details
Main Author: Mat Noor, Ahmad Nizan
Format: Book Section
Language:English
Published: Institute of Graduate Studies, UiTM 2015
Subjects:
Organizational behavior. Corporate culture
Online Access:http://ir.uitm.edu.my/id/eprint/19212/
http://ir.uitm.edu.my/id/eprint/19212/1/ABS_AHMAD%20NIZAN%20MAT%20NOOR%20TDRA%20VOL%207%20IGS%2015.pdf
id uitm-19212
recordtype eprints
spelling uitm-192122018-06-12T02:31:01Z http://ir.uitm.edu.my/id/eprint/19212/ Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor Mat Noor, Ahmad Nizan Organizational behavior. Corporate culture Organizations today constantly have to discover new ways to be successful and respond to challenges. The employments of workforces who are motivated and willing to exhibit extra role behaviors are important for the survival of the organization. For hotel industry, operational employees must demonstrate such voluntary behaviors in delivering quality services to customers. However, it is becoming more difficult if this type of hotel employees resist exhibiting extra role behaviors or doing something that is beyond the requirement. Therefore, what motivates employees to engage in or exhibit citizenship behaviors has been one of the mainly critical issues faced by hoteliers. While potential factors that could encourage employees’ positive attitudes and behaviors considered being the primary focus of interest to practitioners and academia, perceived justice from the fair treatment they have received from the organization is argued to be a strong motivational indicator for such behavior… Institute of Graduate Studies, UiTM 2015 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/19212/1/ABS_AHMAD%20NIZAN%20MAT%20NOOR%20TDRA%20VOL%207%20IGS%2015.pdf Mat Noor, Ahmad Nizan (2015) Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor. In: The Doctoral Research Abstracts. IPSis Biannual Publication, 7 (7). Institute of Graduate Studies, UiTM, Shah Alam.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Organizational behavior. Corporate culture
spellingShingle Organizational behavior. Corporate culture
Mat Noor, Ahmad Nizan
Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor
description Organizations today constantly have to discover new ways to be successful and respond to challenges. The employments of workforces who are motivated and willing to exhibit extra role behaviors are important for the survival of the organization. For hotel industry, operational employees must demonstrate such voluntary behaviors in delivering quality services to customers. However, it is becoming more difficult if this type of hotel employees resist exhibiting extra role behaviors or doing something that is beyond the requirement. Therefore, what motivates employees to engage in or exhibit citizenship behaviors has been one of the mainly critical issues faced by hoteliers. While potential factors that could encourage employees’ positive attitudes and behaviors considered being the primary focus of interest to practitioners and academia, perceived justice from the fair treatment they have received from the organization is argued to be a strong motivational indicator for such behavior…
format Book Section
author Mat Noor, Ahmad Nizan
author_facet Mat Noor, Ahmad Nizan
author_sort Mat Noor, Ahmad Nizan
title Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor
title_short Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor
title_full Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor
title_fullStr Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor
title_full_unstemmed Relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / Ahmad Nizan Mat Noor
title_sort relationship between human resource diversity management practices, diversity receptiveness and organizational citizenship behavior / ahmad nizan mat noor
publisher Institute of Graduate Studies, UiTM
publishDate 2015
url http://ir.uitm.edu.my/id/eprint/19212/
http://ir.uitm.edu.my/id/eprint/19212/1/ABS_AHMAD%20NIZAN%20MAT%20NOOR%20TDRA%20VOL%207%20IGS%2015.pdf
first_indexed 2023-09-18T23:02:05Z
last_indexed 2023-09-18T23:02:05Z
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