Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah
The purpose of this research is to study the customer satisfaction towards the service quality at Bank Rakyat Cawangan Machang located in Kelantan. This research will used questionnaires as a primary data collection instead of using secondary data such as journals, articles, thesis report and etc. O...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/19173/ http://ir.uitm.edu.my/id/eprint/19173/2/PPb_TENGKU%20WASIMAH%20RAJA%20HARUN%20BM%20T%2011_5.pdf |