Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid

E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that in...

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Bibliographic Details
Main Author:	Abdul Rashid, Mas Anom
Format:	Book Section
Language:	English
Published:	Institute of Graduate Studies, UiTM 2012
Subjects:	Customer services. Customer relations
Online Access:	http://ir.uitm.edu.my/id/eprint/19097/ http://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf

id	uitm-19097
recordtype	eprints
spelling	uitm-190972018-06-11T00:51:52Z http://ir.uitm.edu.my/id/eprint/19097/ Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid Abdul Rashid, Mas Anom Customer services. Customer relations E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that information infrastructures are expected to stimulate economic growth, increase productivity, create jobs and improve the quality of life, and that is why Malaysia in its New Economic Model 2010 (NEM, 2010) has put government public service as the second pillar to upgrade the quality of the citizens’ lives. To achieve e-government success, the government has to evaluate each e-government project at every government administration level, namely the federal, state, local and municipal. Institute of Graduate Studies, UiTM 2012 Book Section PeerReviewed text en http://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf Abdul Rashid, Mas Anom (2012) Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid. In: THE DOCTORAL RESEARCH ABSTRACT. IPSis Biannual Publication, 1 (1). Institute of Graduate Studies, UiTM, Shah Alam.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Customer services. Customer relations
spellingShingle	Customer services. Customer relations Abdul Rashid, Mas Anom Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
description	E-government is the use of information communication technology in deliver ring public service via internet (webbased). Western countries are convinced that the information society will result in economic and social benefits. The Organisation for Economic Cooperation and Development believes that information infrastructures are expected to stimulate economic growth, increase productivity, create jobs and improve the quality of life, and that is why Malaysia in its New Economic Model 2010 (NEM, 2010) has put government public service as the second pillar to upgrade the quality of the citizens’ lives. To achieve e-government success, the government has to evaluate each e-government project at every government administration level, namely the federal, state, local and municipal.
format	Book Section
author	Abdul Rashid, Mas Anom
author_facet	Abdul Rashid, Mas Anom
author_sort	Abdul Rashid, Mas Anom
title	Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
title_short	Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
title_full	Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
title_fullStr	Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
title_full_unstemmed	Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
title_sort	electronic government maturity stage, user’s adoption and user’s satisfaction level / mas anom abdul rashid
publisher	Institute of Graduate Studies, UiTM
publishDate	2012
url	http://ir.uitm.edu.my/id/eprint/19097/ http://ir.uitm.edu.my/id/eprint/19097/1/ABS_MAS%20ANOM%20ABDUL%20RASHID%20TDRA%20VOL%201%20IGS%2012.pdf
first_indexed	2023-09-18T23:01:50Z
last_indexed	2023-09-18T23:01:50Z
_version_	1777418225164746752

Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid

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