E-Loyalty : A study on customer loyalty of internet banking services in Klang Valley / Noor Farihan Elyana Md Noor
This research is about the customer loyalty toward Internet banking among Klang Valley residents. It focused on the customer loyalty toward Internet banking that is still low and anxious. Nowadays, with the fast development of World Wide Web, most banking institution offered their services throug...
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| Format: | Thesis |
| Language: | English |
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2005
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| Online Access: | http://ir.uitm.edu.my/id/eprint/1728/ http://ir.uitm.edu.my/id/eprint/1728/1/TD_NOOR%20FARIHAN%20ELYANA%20MD%20NOOR%20CS%2005_5%20P01.pdf |