The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan

This study investigates the effect of the marketing mix on purchase intention in spa at Bandar Hilir, Melaka. The marketing mix that are used is 4P's that is product, promotion, place and price. Purchase behavior is an important key for consumers during considering and evaluating of certain pro...

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Main Authors: Jaslin, Noorliana, Mohd Khalid, Nor Syahira, Ab Manan, Nurul Nabilah
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism Management 2015
Online Access:http://ir.uitm.edu.my/id/eprint/17221/
http://ir.uitm.edu.my/id/eprint/17221/2/PPb_NOORLIANA%20JASLIN%20HM%2015_5.pdf
id uitm-17221
recordtype eprints
spelling uitm-172212019-08-15T03:51:03Z http://ir.uitm.edu.my/id/eprint/17221/ The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan Jaslin, Noorliana Mohd Khalid, Nor Syahira Ab Manan, Nurul Nabilah This study investigates the effect of the marketing mix on purchase intention in spa at Bandar Hilir, Melaka. The marketing mix that are used is 4P's that is product, promotion, place and price. Purchase behavior is an important key for consumers during considering and evaluating of certain product. Problem that faces is Malaysian spa industry experiences a shortage of skilled labor, many people are still unclear as to what kind of services that a spa offers, and spa industry in Malaysia lack of the National Signature Treatment. The method of data collection that used is questionnaire. The questionnaire were distribute among the tourist in Bandar Hilir, Melaka. The techniques that are used to interpret the data is by using SPSS, Mean, Standard Deviation and also Pearson Correlation. In objective 1, the result indicated that the attitude of the customer were based on their free will and the word of mouth from their members, family or other that can influenced them. While, objective 2 found that, the most preferred marketing mix tools is the strategic location (place) of the Malaysia Spa Industry that can influence the purchasing behavior of customer. However, objective 3 establish that there is moderate relationship between the how the marketing mix are well plan to the attitude of the consumer in purchased the spa services/product maybe the respondents does not clearly understand the spa services. Faculty of Hotel and Tourism Management 2015 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/17221/2/PPb_NOORLIANA%20JASLIN%20HM%2015_5.pdf Jaslin, Noorliana and Mohd Khalid, Nor Syahira and Ab Manan, Nurul Nabilah (2015) The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description This study investigates the effect of the marketing mix on purchase intention in spa at Bandar Hilir, Melaka. The marketing mix that are used is 4P's that is product, promotion, place and price. Purchase behavior is an important key for consumers during considering and evaluating of certain product. Problem that faces is Malaysian spa industry experiences a shortage of skilled labor, many people are still unclear as to what kind of services that a spa offers, and spa industry in Malaysia lack of the National Signature Treatment. The method of data collection that used is questionnaire. The questionnaire were distribute among the tourist in Bandar Hilir, Melaka. The techniques that are used to interpret the data is by using SPSS, Mean, Standard Deviation and also Pearson Correlation. In objective 1, the result indicated that the attitude of the customer were based on their free will and the word of mouth from their members, family or other that can influenced them. While, objective 2 found that, the most preferred marketing mix tools is the strategic location (place) of the Malaysia Spa Industry that can influence the purchasing behavior of customer. However, objective 3 establish that there is moderate relationship between the how the marketing mix are well plan to the attitude of the consumer in purchased the spa services/product maybe the respondents does not clearly understand the spa services.
format Student Project
author Jaslin, Noorliana
Mohd Khalid, Nor Syahira
Ab Manan, Nurul Nabilah
spellingShingle Jaslin, Noorliana
Mohd Khalid, Nor Syahira
Ab Manan, Nurul Nabilah
The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan
author_facet Jaslin, Noorliana
Mohd Khalid, Nor Syahira
Ab Manan, Nurul Nabilah
author_sort Jaslin, Noorliana
title The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan
title_short The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan
title_full The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan
title_fullStr The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan
title_full_unstemmed The effect of marketing mix on purchase intention in spa at Bandar Hilir, Melaka / Noorliana Jaslin , Nor Syahira Mohd Khalid and Nurul Nabilah Ab Manan
title_sort effect of marketing mix on purchase intention in spa at bandar hilir, melaka / noorliana jaslin , nor syahira mohd khalid and nurul nabilah ab manan
publisher Faculty of Hotel and Tourism Management
publishDate 2015
url http://ir.uitm.edu.my/id/eprint/17221/
http://ir.uitm.edu.my/id/eprint/17221/2/PPb_NOORLIANA%20JASLIN%20HM%2015_5.pdf
first_indexed 2023-09-18T22:57:49Z
last_indexed 2023-09-18T22:57:49Z
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