Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin

Physical facilities of a recreation park are the contributory factor that could make or break a visitor's second visit to engage in recreational activities. In Melaka, REDTMA Sports Recreation Centre is noted among the local communities as a one stop recreation centre for recreational activitie...

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Main Authors: Rosle, Izzad Emir, Mohamad Hashim, Norfaiezan, Shaharin, Siti Nur Ilyana
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism Management 2014
Online Access:http://ir.uitm.edu.my/id/eprint/17214/
http://ir.uitm.edu.my/id/eprint/17214/2/PPb_IZZAD%20EMIR%20%20ROSLE%20HM%2014_5.pdf
id uitm-17214
recordtype eprints
spelling uitm-172142019-03-06T01:04:20Z http://ir.uitm.edu.my/id/eprint/17214/ Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin Rosle, Izzad Emir Mohamad Hashim, Norfaiezan Shaharin, Siti Nur Ilyana Physical facilities of a recreation park are the contributory factor that could make or break a visitor's second visit to engage in recreational activities. In Melaka, REDTMA Sports Recreation Centre is noted among the local communities as a one stop recreation centre for recreational activities and its variety of sports, extreme sport and water sports activities. The objective of the study was to investigate the significance of physical facilities in REDTMA Sports Recreation Centre to visitors' satisfaction level during their visit. The method used for the collection of data is self-administered questionnaires. The visitors at REDTMA Recreation Sport Centre Ayer Keroh, Melaka have been chosen as the sample population. From the daily statistics of the visitors of the park, the sample size is determined to be 150 visitors. The factors affecting satisfaction level of visitors as investigated in the study are hygiene facilities, general facilities and sports and recreation facilities. Among the three elements of physical facilities provided in the park, sports and recreation facilities proved the most significant element influencing visitor's satisfaction level to REDTMA Sports Recreation Centre. Physical facilities of recreation park must be maintained in order to ensure high satisfaction level of the visitors. Faculty of Hotel and Tourism Management 2014 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/17214/2/PPb_IZZAD%20EMIR%20%20ROSLE%20HM%2014_5.pdf Rosle, Izzad Emir and Mohamad Hashim, Norfaiezan and Shaharin, Siti Nur Ilyana (2014) Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description Physical facilities of a recreation park are the contributory factor that could make or break a visitor's second visit to engage in recreational activities. In Melaka, REDTMA Sports Recreation Centre is noted among the local communities as a one stop recreation centre for recreational activities and its variety of sports, extreme sport and water sports activities. The objective of the study was to investigate the significance of physical facilities in REDTMA Sports Recreation Centre to visitors' satisfaction level during their visit. The method used for the collection of data is self-administered questionnaires. The visitors at REDTMA Recreation Sport Centre Ayer Keroh, Melaka have been chosen as the sample population. From the daily statistics of the visitors of the park, the sample size is determined to be 150 visitors. The factors affecting satisfaction level of visitors as investigated in the study are hygiene facilities, general facilities and sports and recreation facilities. Among the three elements of physical facilities provided in the park, sports and recreation facilities proved the most significant element influencing visitor's satisfaction level to REDTMA Sports Recreation Centre. Physical facilities of recreation park must be maintained in order to ensure high satisfaction level of the visitors.
format Student Project
author Rosle, Izzad Emir
Mohamad Hashim, Norfaiezan
Shaharin, Siti Nur Ilyana
spellingShingle Rosle, Izzad Emir
Mohamad Hashim, Norfaiezan
Shaharin, Siti Nur Ilyana
Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin
author_facet Rosle, Izzad Emir
Mohamad Hashim, Norfaiezan
Shaharin, Siti Nur Ilyana
author_sort Rosle, Izzad Emir
title Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin
title_short Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin
title_full Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin
title_fullStr Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin
title_full_unstemmed Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin
title_sort visitor's satisfaction towards physical facilities: case study of redtma / izzad emir rosle , norfaiezan mohamad hashim and siti nur ilyana shaharin
publisher Faculty of Hotel and Tourism Management
publishDate 2014
url http://ir.uitm.edu.my/id/eprint/17214/
http://ir.uitm.edu.my/id/eprint/17214/2/PPb_IZZAD%20EMIR%20%20ROSLE%20HM%2014_5.pdf
first_indexed 2023-09-18T22:57:48Z
last_indexed 2023-09-18T22:57:48Z
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