Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi

This study provides insight into the factors that influencing FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd. In order to obtain the information , FELDA settlers were chosen as the respondent for this study. 92 settlers from 120 settlers that received servic...

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Main Author: Samsi, Muhammad Afiq
Format: Student Project
Language:English
Published: Faculty of Plantation and Agrotechnology 2015
Online Access:http://ir.uitm.edu.my/id/eprint/17044/
http://ir.uitm.edu.my/id/eprint/17044/2/PPb_MUHAMMAD%20AFIQ%20SAMSI%20AT%2015_5.pdf
id uitm-17044
recordtype eprints
spelling uitm-170442019-07-11T07:05:06Z http://ir.uitm.edu.my/id/eprint/17044/ Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi Samsi, Muhammad Afiq This study provides insight into the factors that influencing FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd. In order to obtain the information , FELDA settlers were chosen as the respondent for this study. 92 settlers from 120 settlers that received services from FELDA Technoplant Sdn Bhd were analyzed. The research project was conducted at FELDA Kemendor, Melaka. This research is important to inform the FELDA Technoplant Sdn Bhd about settler's level of satisfaction towards their services since the quality services affect the livelihood such as economy to survive as a smallholder fanner. Further more, the satisfaction of settlers is important as a benchmark of FELDA Technoplant Sdn Bhd that needs to achieve. The variable in this research that was tested towards factor influence satisfaction are commitment, timeline, efficiency and integrity. Faculty of Plantation and Agrotechnology 2015 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/17044/2/PPb_MUHAMMAD%20AFIQ%20SAMSI%20AT%2015_5.pdf Samsi, Muhammad Afiq (2015) Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi. [Student Project] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description This study provides insight into the factors that influencing FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd. In order to obtain the information , FELDA settlers were chosen as the respondent for this study. 92 settlers from 120 settlers that received services from FELDA Technoplant Sdn Bhd were analyzed. The research project was conducted at FELDA Kemendor, Melaka. This research is important to inform the FELDA Technoplant Sdn Bhd about settler's level of satisfaction towards their services since the quality services affect the livelihood such as economy to survive as a smallholder fanner. Further more, the satisfaction of settlers is important as a benchmark of FELDA Technoplant Sdn Bhd that needs to achieve. The variable in this research that was tested towards factor influence satisfaction are commitment, timeline, efficiency and integrity.
format Student Project
author Samsi, Muhammad Afiq
spellingShingle Samsi, Muhammad Afiq
Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
author_facet Samsi, Muhammad Afiq
author_sort Samsi, Muhammad Afiq
title Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_short Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_full Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_fullStr Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_full_unstemmed Factors influencing the FELDA settlers' satisfaction towards services rendered by FELDA Technoplant Sdn Bhd: a case study at FELDA Kemendur, Melaka / Muhammad Afiq Samsi
title_sort factors influencing the felda settlers' satisfaction towards services rendered by felda technoplant sdn bhd: a case study at felda kemendur, melaka / muhammad afiq samsi
publisher Faculty of Plantation and Agrotechnology
publishDate 2015
url http://ir.uitm.edu.my/id/eprint/17044/
http://ir.uitm.edu.my/id/eprint/17044/2/PPb_MUHAMMAD%20AFIQ%20SAMSI%20AT%2015_5.pdf
first_indexed 2023-09-18T22:57:26Z
last_indexed 2023-09-18T22:57:26Z
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