Measuring customer satisfaction towards service quality of counter at Malacca Municipal Council / Azizah Aini...[et al]
The purpose of this study is to investigate the .customers' satisfaction on service quality towards the municipal councils at several locations in Melaka, wllich are Jasin, Hang Tuah Jaya, Melaka Tengah and Alor Gajah. The customers' satisfaction towards the service quality of counter serv...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/16931/ http://ir.uitm.edu.my/id/eprint/16931/1/PPb_AZIZAH%20AINI%20BM%2013_5.pdf |