Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah

Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah

The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldn...

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Format: Article
Language:English
Published: Faculty of Business and Management ; UiTM Press 2005
Online Access:http://ir.uitm.edu.my/id/eprint/16742/
http://ir.uitm.edu.my/id/eprint/16742/
http://ir.uitm.edu.my/id/eprint/16742/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2005.pdf
id uitm-16742
recordtype eprints
spelling uitm-167422018-01-15T13:36:42Z http://ir.uitm.edu.my/id/eprint/16742/ Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among Malaysian employees working in the hotel industry. Regression analyses on a sample of 188 employees showed that instrumental procedural fairness had a positive and significant effect on OCBI instead of OCBO. On the other hand, noninstrumental procedural justice had a positive and significant impact on OCBO instead of OCBI. Hence, both hypotheses were not supported. Findings and implications for managerial practice are discussed. Faculty of Business and Management ; UiTM Press 2005 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/16742/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2005.pdf UNSPECIFIED (2005) Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah. Journal of International Business, Economics and Entrepreneurship (JIBE), 2 (1). pp. 79-92. ISSN 0128-7494 https://jibe.uitm.edu.my/
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description The purpose of this paper is to examine the differential effects of the instrumental and noninstrumental components of procedural justice on the two components of organizational citizenship behavior (OCBO and OCBI). Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among Malaysian employees working in the hotel industry. Regression analyses on a sample of 188 employees showed that instrumental procedural fairness had a positive and significant effect on OCBI instead of OCBO. On the other hand, noninstrumental procedural justice had a positive and significant impact on OCBO instead of OCBI. Hence, both hypotheses were not supported. Findings and implications for managerial practice are discussed.
format Article
title Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
spellingShingle Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
title_short Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
title_full Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
title_fullStr Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
title_full_unstemmed Instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / Aizzat Mohd. Nasurdin and T. Ramayah
title_sort instrumental and noninstrumental procedural justice: differential effects on organizational citizenship behavior / aizzat mohd. nasurdin and t. ramayah
publisher Faculty of Business and Management ; UiTM Press
publishDate 2005
url http://ir.uitm.edu.my/id/eprint/16742/
http://ir.uitm.edu.my/id/eprint/16742/
http://ir.uitm.edu.my/id/eprint/16742/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2005.pdf
first_indexed 2023-09-18T22:56:45Z
last_indexed 2023-09-18T22:56:45Z
_version_ 1777417905222189056

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