Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri

The craft industry contributes in giving such a huge benefit towards Malaysia’s economic and increasing in sales of the local Small Medium Enterprise (SME). Therefore it is really important to sustain the originality and quality of the local craft souvenirs that represent our country in order to gai...

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Main Author: Basri, Farah Izzati
Format: Thesis
Language:English
Published: 2013
Online Access:http://ir.uitm.edu.my/id/eprint/16677/
http://ir.uitm.edu.my/id/eprint/16677/2/TM_FARAH%20IZZATI%20BASRI%20HM%2013_5.pdf
id uitm-16677
recordtype eprints
spelling uitm-166772019-02-04T03:24:33Z http://ir.uitm.edu.my/id/eprint/16677/ Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri Basri, Farah Izzati The craft industry contributes in giving such a huge benefit towards Malaysia’s economic and increasing in sales of the local Small Medium Enterprise (SME). Therefore it is really important to sustain the originality and quality of the local craft souvenirs that represent our country in order to gain interests from the tourists. The worrying parts are the growing demand for craft souvenirs and other merchandise has resulted in imitation of craft product elsewhere, or even imported from other countries. This has caused tourists misleading the product originality as they may think that it is locally made. Moreover, these products have been sold together with the local products in the market. This study empirically investigates on how tourists determine the authenticity of the local craft souvenirs and how tourists perceived authenticity of craft souvenirs has influenced their purchase behavior. By using a self-administered questionnaire, findings revealed that majority of the respondents agreed on the uniqueness and originality, material, cultural and historic integrity as well as the price attributes portray the authenticity of the craft souvenirs. The result indicates that most of the respondents agreed on the price and cultural and historic integrity attributes were the most influenced attributes to their buying behavior. The result also revealed that majority of the respondents also wants to repurchase the local craft souvenirs on their next visit. Therefore, craft’s local SME should produce more authentic product in order to cater the demand from the tourists. 2013 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/16677/2/TM_FARAH%20IZZATI%20BASRI%20HM%2013_5.pdf Basri, Farah Izzati (2013) Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri. Masters thesis, Universiti Teknologi MARA.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description The craft industry contributes in giving such a huge benefit towards Malaysia’s economic and increasing in sales of the local Small Medium Enterprise (SME). Therefore it is really important to sustain the originality and quality of the local craft souvenirs that represent our country in order to gain interests from the tourists. The worrying parts are the growing demand for craft souvenirs and other merchandise has resulted in imitation of craft product elsewhere, or even imported from other countries. This has caused tourists misleading the product originality as they may think that it is locally made. Moreover, these products have been sold together with the local products in the market. This study empirically investigates on how tourists determine the authenticity of the local craft souvenirs and how tourists perceived authenticity of craft souvenirs has influenced their purchase behavior. By using a self-administered questionnaire, findings revealed that majority of the respondents agreed on the uniqueness and originality, material, cultural and historic integrity as well as the price attributes portray the authenticity of the craft souvenirs. The result indicates that most of the respondents agreed on the price and cultural and historic integrity attributes were the most influenced attributes to their buying behavior. The result also revealed that majority of the respondents also wants to repurchase the local craft souvenirs on their next visit. Therefore, craft’s local SME should produce more authentic product in order to cater the demand from the tourists.
format Thesis
author Basri, Farah Izzati
spellingShingle Basri, Farah Izzati
Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri
author_facet Basri, Farah Izzati
author_sort Basri, Farah Izzati
title Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri
title_short Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri
title_full Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri
title_fullStr Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri
title_full_unstemmed Craft souvenirs: perceived authenticity and tourists purchase behaviour / Farah Izzati Basri
title_sort craft souvenirs: perceived authenticity and tourists purchase behaviour / farah izzati basri
publishDate 2013
url http://ir.uitm.edu.my/id/eprint/16677/
http://ir.uitm.edu.my/id/eprint/16677/2/TM_FARAH%20IZZATI%20BASRI%20HM%2013_5.pdf
first_indexed 2023-09-18T22:56:36Z
last_indexed 2023-09-18T22:56:36Z
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