APA (7th ed.) Citation

Agus, A., & Hassan, Z. (2005). Does quality differentiation strategies enhance competitive advantage and customer satisfaction? a strategic management perspective / Arawati Agus and Za'faran Hassan. Institute of Quality & Knowledge Advancement (InQKA).

Chicago Style (17th ed.) Citation

Agus, Arawati, and Za'faran Hassan. Does Quality Differentiation Strategies Enhance Competitive Advantage and Customer Satisfaction? a Strategic Management Perspective / Arawati Agus and Za'faran Hassan. Institute of Quality & Knowledge Advancement (InQKA), 2005.

MLA (8th ed.) Citation

Agus, Arawati, and Za'faran Hassan. Does Quality Differentiation Strategies Enhance Competitive Advantage and Customer Satisfaction? a Strategic Management Perspective / Arawati Agus and Za'faran Hassan. Institute of Quality & Knowledge Advancement (InQKA), 2005.