Barriers to the development of online shopping in the Klang Valley / Jamaliah Said … [et al.]

Advances in the Internet technology has made it possible to carry out business transactions via the worldwide web. E-commerce, as it is widely known, used to be restricted to business-to-business transactions, but with the approach of the new millennium, the transactions have been expanded to includ...

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Bibliographic Details
Main Authors: Said, Jamaliah, Syed Mohamad, Syed Jamal Abdul Nasir, Mohd Nasir, Noraini, Ghani, Erlane K.
Format: Article
Language:English
Published: Institute of Education Development (InED) 2007
Online Access:http://ir.uitm.edu.my/id/eprint/16167/
http://ir.uitm.edu.my/id/eprint/16167/1/AJ_JAMALIAH%20SAID%20NJED%2007.pdf
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Summary:Advances in the Internet technology has made it possible to carry out business transactions via the worldwide web. E-commerce, as it is widely known, used to be restricted to business-to-business transactions, but with the approach of the new millennium, the transactions have been expanded to include business-to-consumers. It has brought a whole range of services into information age on a global scale. Improvements in ecommerce has enabled businesses to be conducted across borders and has expedited globalisation. As Malaysia is part of the globalise world, e-commerce should be an important agenda that needs to be addressed. This paper aims to identify the Internet shopping practice among the part-time students in the Klang Valley, Malaysia and also to identify factors that may hinder the development of on-line shopping. The main reasons cited by those who would not shop on-line are the lack of security for credit card payment followed by inability to see the product physically.