Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria

The issue of happiness in organization has been debated among academicians f practitioners, and policy makers nowadays. This is because the concept of happiness is very likely to help guide progress towards sustainable development. Whereas sustainable development entails all parties especially publ...

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Main Authors: Omar, Muhamad Khalil, Zakaria, Ridhawati, Zakaria, Azzarina
Format: Article
Language:English
Published: PenerbitUiTM (UiTM Press) 2016
Online Access:http://ir.uitm.edu.my/id/eprint/16048/
http://ir.uitm.edu.my/id/eprint/16048/1/AJ_MUHAMAD%20KHALIL%20OMAR%20SMRJ%2016.pdf
id uitm-16048
recordtype eprints
spelling uitm-160482017-02-10T08:18:29Z http://ir.uitm.edu.my/id/eprint/16048/ Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria Omar, Muhamad Khalil Zakaria, Ridhawati Zakaria, Azzarina The issue of happiness in organization has been debated among academicians f practitioners, and policy makers nowadays. This is because the concept of happiness is very likely to help guide progress towards sustainable development. Whereas sustainable development entails all parties especially public and private organizations to balance economic, social and environmental objectives in a holistic manner. When organizations pursue economic wealth in a lopsided manner, overriding social and environmental objectives, the results often negatively impact human wellbeing inside and outside organizations such as employees, customers and communities. Therefore, there is a strong need for organizations to ensure the sustainability of their development by understanding the level of happiness of their workers. However, evaluating happiness could be inconclusive since available measurements were one-dimensional and non-academically validated. Hence, the objective of this study is to propose a systematic measurement of organizational happiness index that is conceptualized using 3-dimensional Authentic Happiness theory which to be operationalized in service industries settings as these industries employ substantial number of human resources. This study also aims to quantitatively produce the index for each participating service organization besides analyzing the identified research framework using structural equation modeling, where studies emphasizing such an approach are relatively scarce. PenerbitUiTM (UiTM Press) 2016 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/16048/1/AJ_MUHAMAD%20KHALIL%20OMAR%20SMRJ%2016.pdf Omar, Muhamad Khalil and Zakaria, Ridhawati and Zakaria, Azzarina (2016) Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria. Social and Management Research Journal, 13 (1). pp. 14-28. ISSN 1675-7017
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
description The issue of happiness in organization has been debated among academicians f practitioners, and policy makers nowadays. This is because the concept of happiness is very likely to help guide progress towards sustainable development. Whereas sustainable development entails all parties especially public and private organizations to balance economic, social and environmental objectives in a holistic manner. When organizations pursue economic wealth in a lopsided manner, overriding social and environmental objectives, the results often negatively impact human wellbeing inside and outside organizations such as employees, customers and communities. Therefore, there is a strong need for organizations to ensure the sustainability of their development by understanding the level of happiness of their workers. However, evaluating happiness could be inconclusive since available measurements were one-dimensional and non-academically validated. Hence, the objective of this study is to propose a systematic measurement of organizational happiness index that is conceptualized using 3-dimensional Authentic Happiness theory which to be operationalized in service industries settings as these industries employ substantial number of human resources. This study also aims to quantitatively produce the index for each participating service organization besides analyzing the identified research framework using structural equation modeling, where studies emphasizing such an approach are relatively scarce.
format Article
author Omar, Muhamad Khalil
Zakaria, Ridhawati
Zakaria, Azzarina
spellingShingle Omar, Muhamad Khalil
Zakaria, Ridhawati
Zakaria, Azzarina
Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria
author_facet Omar, Muhamad Khalil
Zakaria, Ridhawati
Zakaria, Azzarina
author_sort Omar, Muhamad Khalil
title Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria
title_short Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria
title_full Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria
title_fullStr Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria
title_full_unstemmed Organizational Happiness Index (OHI): Conceptualization and operationalization of measurement among employees in services industry / Muhamad Khalil Omar, Ridhawati Zakaria and Azzarina Zakaria
title_sort organizational happiness index (ohi): conceptualization and operationalization of measurement among employees in services industry / muhamad khalil omar, ridhawati zakaria and azzarina zakaria
publisher PenerbitUiTM (UiTM Press)
publishDate 2016
url http://ir.uitm.edu.my/id/eprint/16048/
http://ir.uitm.edu.my/id/eprint/16048/1/AJ_MUHAMAD%20KHALIL%20OMAR%20SMRJ%2016.pdf
first_indexed 2023-09-18T22:55:14Z
last_indexed 2023-09-18T22:55:14Z
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