A study on the effects of service quality on customer satisfaction towards bus transit in Malacca Central / Siti Aisyah Ishak and Nurul Hidayah Moktarroji
Our research project paper title is ‘A Study on the Effects of Service Quality on Customer Satisfaction towards Bus Transit in Melaka Central’. We want to study about the customer satisfaction toward bus transit because the issue raising which the customers is not satisfied with the services that bu...
Main Authors: | Ishak, Siti Aisyah, Moktarroji, Nurul Hidayah |
---|---|
Format: | Student Project |
Language: | English |
Published: |
Faculty of Administrative Science and Policy Studies
2013
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/15263/ http://ir.uitm.edu.my/id/eprint/15263/1/PPb_SITI%20AISYAH%20ISHAK%20AM%2013_5.pdf |
Similar Items
-
Service quality (SERVQUAL) influence customer satisfaction of Tampin Perodua Service Centre / Syahirah Aisyah Mohd Zafri
by: Mohd Zafri, Syahirah Aisyah
Published: (2019) -
Menuju hidayah
by: AHMAD Rafaai bin Haji Ayudin
Published: (1996) -
Customer satisfaction towards service quality of public bus transport: a case study at Melaka Central (MC) / Rahil Abu Bakar and Norfarahin Dzulkifli
by: Abu Bakar, Rahil, et al.
Published: (2013) -
The influence of Baba Nyonya acculturation on the Malacca food identity / Aisyah Tumin…[et al.]
by: Mohd Zahari, Mohd Salehuddin, et al.
Published: (2017) -
Bila hidayah menyapa
by: Norhayati binti Jusoh
Published: (2017)