Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan

Among the important factors need to be considered in order to make the tourism place become a focai point is by fulfilling the visitors' satisfaction. When the visitors satisfied with the activities and services provided at that place, for sure they will revisit and may recommend it to others....

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Main Author: Wan Hasan, Wan Ahmad
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/15155/
http://ir.uitm.edu.my/id/eprint/15155/1/TD_WAN%20AHMAD%20WAN%20HASAN%20ED%2014_5.pdf
id uitm-15155
recordtype eprints
spelling uitm-151552016-10-25T02:59:18Z http://ir.uitm.edu.my/id/eprint/15155/ Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan Wan Hasan, Wan Ahmad Malaysia Job satisfaction Among the important factors need to be considered in order to make the tourism place become a focai point is by fulfilling the visitors' satisfaction. When the visitors satisfied with the activities and services provided at that place, for sure they will revisit and may recommend it to others.This thing is indirectly makes the place to became an attraction towards visitors. For Perhentian Island Marine Park, Terengganu which a place that have chosen to conduct the study, there are still no research have been conducted to identify the visitors' satisfaction. Thus, this research has been conducted and identified the level of visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu. Besides that, the visitation factors also have been identified from this research. In order to obtain the result for this study, questionnaires have been distributed to the visitors who came to this island without emphasizing whether they are local or foreign visitors. Next, all of these questionnaires have been analyzed and the findings revealed that there still a lot of improvement needs to be done by the management of marine park and tourism operators especially for land activities. While for the facilities that have been provided were satisfied by the visitors, except for the personnel at the island which also needs to be look back by the management of marine park and tourism operators in providing a better services 2014 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/15155/1/TD_WAN%20AHMAD%20WAN%20HASAN%20ED%2014_5.pdf Wan Hasan, Wan Ahmad (2014) Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan. Degree thesis, Universiti Teknologi MARA.
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Malaysia
Job satisfaction
spellingShingle Malaysia
Job satisfaction
Wan Hasan, Wan Ahmad
Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
description Among the important factors need to be considered in order to make the tourism place become a focai point is by fulfilling the visitors' satisfaction. When the visitors satisfied with the activities and services provided at that place, for sure they will revisit and may recommend it to others.This thing is indirectly makes the place to became an attraction towards visitors. For Perhentian Island Marine Park, Terengganu which a place that have chosen to conduct the study, there are still no research have been conducted to identify the visitors' satisfaction. Thus, this research has been conducted and identified the level of visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu. Besides that, the visitation factors also have been identified from this research. In order to obtain the result for this study, questionnaires have been distributed to the visitors who came to this island without emphasizing whether they are local or foreign visitors. Next, all of these questionnaires have been analyzed and the findings revealed that there still a lot of improvement needs to be done by the management of marine park and tourism operators especially for land activities. While for the facilities that have been provided were satisfied by the visitors, except for the personnel at the island which also needs to be look back by the management of marine park and tourism operators in providing a better services
format Thesis
author Wan Hasan, Wan Ahmad
author_facet Wan Hasan, Wan Ahmad
author_sort Wan Hasan, Wan Ahmad
title Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_short Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_full Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_fullStr Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_full_unstemmed Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_sort visitors' satisfaction toward activities and services at perhentian island marine park, terengganu / wan ahmad wan hasan
publishDate 2014
url http://ir.uitm.edu.my/id/eprint/15155/
http://ir.uitm.edu.my/id/eprint/15155/1/TD_WAN%20AHMAD%20WAN%20HASAN%20ED%2014_5.pdf
first_indexed 2023-09-18T22:53:14Z
last_indexed 2023-09-18T22:53:14Z
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