APA (7th ed.) Citation

Ramli, H., & Uju, D. (2013). A study on the effectiveness of service delivery system towards customers satisfaction: A case study at road transportation department (RTD) of Melaka / Hazirah Ramli and Diana Uju. Faculty of Administrative Science and Policy Studies.

Chicago Style (17th ed.) Citation

Ramli, Hazirah, and Diana Uju. A Study on the Effectiveness of Service Delivery System Towards Customers Satisfaction: A Case Study at Road Transportation Department (RTD) of Melaka / Hazirah Ramli and Diana Uju. Faculty of Administrative Science and Policy Studies, 2013.

MLA (8th ed.) Citation

Ramli, Hazirah, and Diana Uju. A Study on the Effectiveness of Service Delivery System Towards Customers Satisfaction: A Case Study at Road Transportation Department (RTD) of Melaka / Hazirah Ramli and Diana Uju. Faculty of Administrative Science and Policy Studies, 2013.