Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don

The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this st...

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Main Author:	Mat Don, Sazimalily
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Resource programs Administrative personnel
Online Access:	http://ir.uitm.edu.my/id/eprint/14838/ http://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF

id	uitm-14838
recordtype	eprints
spelling	uitm-148382016-10-04T06:42:58Z http://ir.uitm.edu.my/id/eprint/14838/ Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don Mat Don, Sazimalily Resource programs Administrative personnel The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this study was collected from 33 respondents which comprised 12 males and 21 females. At the same time there the 33 respondents comprised 18 novice and 15 experienced teachers. Four teachers were randomly selected for interview session. Descriptive data revealed that majority of the respondents were satisfied with the following dimensions of communication: i.e. supervision communication, organizational integration, horizontal communication and subordinate communication. They were moderately satisfied with communication climate, personal feedback, media quality and corporate information. The t-test analysis also revealed that there was no significant difference between male and female teachers in their communication satisfaction level. Furthermore, there was also no significant difference between novice and experienced teachers in their communication. Nevertheless, the main challenges faced by respondents with regards to communication are miscommunication, unclear information, lack of personal feedback, nature of the environment and the fact that employees are not open to each other. This study recommends that school leaders must take steps to ensure clear and open channels of communication are maintained at all times to build effective learning organisations. 2014 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF Mat Don, Sazimalily (2014) Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don. Masters thesis, Universiti Teknologi MARA.
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Resource programs Administrative personnel
spellingShingle	Resource programs Administrative personnel Mat Don, Sazimalily Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
description	The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this study was collected from 33 respondents which comprised 12 males and 21 females. At the same time there the 33 respondents comprised 18 novice and 15 experienced teachers. Four teachers were randomly selected for interview session. Descriptive data revealed that majority of the respondents were satisfied with the following dimensions of communication: i.e. supervision communication, organizational integration, horizontal communication and subordinate communication. They were moderately satisfied with communication climate, personal feedback, media quality and corporate information. The t-test analysis also revealed that there was no significant difference between male and female teachers in their communication satisfaction level. Furthermore, there was also no significant difference between novice and experienced teachers in their communication. Nevertheless, the main challenges faced by respondents with regards to communication are miscommunication, unclear information, lack of personal feedback, nature of the environment and the fact that employees are not open to each other. This study recommends that school leaders must take steps to ensure clear and open channels of communication are maintained at all times to build effective learning organisations.
format	Thesis
author	Mat Don, Sazimalily
author_facet	Mat Don, Sazimalily
author_sort	Mat Don, Sazimalily
title	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_short	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_full	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_fullStr	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_full_unstemmed	Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_sort	communication satisfaction level among instructional leaders at an integrated islamic private school / sazimalily mat don
publishDate	2014
url	http://ir.uitm.edu.my/id/eprint/14838/ http://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF
first_indexed	2023-09-18T22:52:31Z
last_indexed	2023-09-18T22:52:31Z
_version_	1777417638652149760

Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don

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