Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob

The quality standard in records management depends on proficiency not only in records management but also in the business operations that comprise the mission of the organization. In a quality environment, operating without a records management program could result in loss of business, erosion of cu...

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Main Author: Yaacob, Raja Abdullah
Format: Article
Language:English
Published: Faculty of Information Management 2009
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/13984/
http://ir.uitm.edu.my/id/eprint/13984/1/AJ_RAJA%20ABDULLAH%20YAACOB%20TINTA%2009%282%29.pdf
id uitm-13984
recordtype eprints
spelling uitm-139842016-06-15T07:44:44Z http://ir.uitm.edu.my/id/eprint/13984/ Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob Yaacob, Raja Abdullah Business records management The quality standard in records management depends on proficiency not only in records management but also in the business operations that comprise the mission of the organization. In a quality environment, operating without a records management program could result in loss of business, erosion of customer confidence and non-compliance. Records are being neglected, ill managed and destroyed at an alarming rate. It is hoped that by incorporating quality in records management, proper procedures are abided and a quality document management system can be established in compliance with ISO 9000. This paper attempts to explore the importance of quality in records management and how quality can become part and parcel of records management program. Faculty of Information Management 2009 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/13984/1/AJ_RAJA%20ABDULLAH%20YAACOB%20TINTA%2009%282%29.pdf Yaacob, Raja Abdullah (2009) Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob. TINTA (17). pp. 73-85. ISSN 0127-5700
repository_type Digital Repository
institution_category Local University
institution Universiti Teknologi MARA
building UiTM Institutional Repository
collection Online Access
language English
topic Business records management
spellingShingle Business records management
Yaacob, Raja Abdullah
Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
description The quality standard in records management depends on proficiency not only in records management but also in the business operations that comprise the mission of the organization. In a quality environment, operating without a records management program could result in loss of business, erosion of customer confidence and non-compliance. Records are being neglected, ill managed and destroyed at an alarming rate. It is hoped that by incorporating quality in records management, proper procedures are abided and a quality document management system can be established in compliance with ISO 9000. This paper attempts to explore the importance of quality in records management and how quality can become part and parcel of records management program.
format Article
author Yaacob, Raja Abdullah
author_facet Yaacob, Raja Abdullah
author_sort Yaacob, Raja Abdullah
title Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
title_short Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
title_full Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
title_fullStr Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
title_full_unstemmed Records management and ISO 9000 / Prof. Dato' Dr. Raja Abdullah Yaacob
title_sort records management and iso 9000 / prof. dato' dr. raja abdullah yaacob
publisher Faculty of Information Management
publishDate 2009
url http://ir.uitm.edu.my/id/eprint/13984/
http://ir.uitm.edu.my/id/eprint/13984/1/AJ_RAJA%20ABDULLAH%20YAACOB%20TINTA%2009%282%29.pdf
first_indexed 2023-09-18T22:50:37Z
last_indexed 2023-09-18T22:50:37Z
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