Users' satisfaction on library performance in Universiti Putra Malaysia Medical Library: a case study / Elina Malek
This study investigates users' satisfactions on library performance in University Putra Malaysia (UPM) Medical Library, Serdang. The main purpose of this study is to identify users' satisfactions towards services, facilities, library staff and the collections provided by University Putra M...
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| Format: | Thesis |
| Language: | English |
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2009
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| Online Access: | http://ir.uitm.edu.my/id/eprint/13947/ http://ir.uitm.edu.my/id/eprint/13947/1/TM_ELINA%20MALEK%20IM%2009_5.pdf |