Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh

In this new information technology era, business enterprises in Malaysia should capitalize on the use of information technology (IT) to gain competitive advantage and bring their businesses to the global forefront. This paper discusses the extent of IT usage in the Malaysian Batik Industry. A surve...

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Main Authors:	Yap, May Lin, Yap, Bee Wah, Gian Singh, Jasber Kaur
Format:	Article
Language:	English
Published:	Fakulti Teknologi Maklumat dan Sains Kuantitatif 2006
Subjects:	Malaysia Textile arts and art needlework
Online Access:	http://ir.uitm.edu.my/id/eprint/11658/ http://ir.uitm.edu.my/id/eprint/11658/1/AJ_YAP%20MAY%20LIN%20JTMSK%2006%201.pdf

id	uitm-11658
recordtype	eprints
spelling	uitm-116582016-09-29T09:10:40Z http://ir.uitm.edu.my/id/eprint/11658/ Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh Yap, May Lin Yap, Bee Wah Gian Singh, Jasber Kaur Malaysia Textile arts and art needlework In this new information technology era, business enterprises in Malaysia should capitalize on the use of information technology (IT) to gain competitive advantage and bring their businesses to the global forefront. This paper discusses the extent of IT usage in the Malaysian Batik Industry. A survey study involving eleven batik companies in the Klang Valley was carried out. Information was also gathered via interviews with four related organization. Survey results indicated that communication via telephone is still the major mode of communication with suppliers, producers and customers Payment by cheque is still the most favored mode of payment and very few batik companies provide online payment facilities. Only four batik companies have set up their own websites. The services they wish to add to their websites are shopping cart, online payment and immediate credit card validation services. The main benefits they gain from their websites are faster and more efficient communication with customers while the two main problems they face are funding and lack of expertise in their company to maintain the website. Results of this study also show that improved sales, profitability, competitive position and recognition of market brand are significantly correlated with the batik company commitment to using IT in their business. Fakulti Teknologi Maklumat dan Sains Kuantitatif 2006 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/11658/1/AJ_YAP%20MAY%20LIN%20JTMSK%2006%201.pdf Yap, May Lin and Yap, Bee Wah and Gian Singh, Jasber Kaur (2006) Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh. Jurnal Teknologi Maklumat dan Sains Kuantitatif, 8 (1). pp. 21-33. ISSN 1823-0822
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Teknologi MARA
building	UiTM Institutional Repository
collection	Online Access
language	English
topic	Malaysia Textile arts and art needlework
spellingShingle	Malaysia Textile arts and art needlework Yap, May Lin Yap, Bee Wah Gian Singh, Jasber Kaur Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh
description	In this new information technology era, business enterprises in Malaysia should capitalize on the use of information technology (IT) to gain competitive advantage and bring their businesses to the global forefront. This paper discusses the extent of IT usage in the Malaysian Batik Industry. A survey study involving eleven batik companies in the Klang Valley was carried out. Information was also gathered via interviews with four related organization. Survey results indicated that communication via telephone is still the major mode of communication with suppliers, producers and customers Payment by cheque is still the most favored mode of payment and very few batik companies provide online payment facilities. Only four batik companies have set up their own websites. The services they wish to add to their websites are shopping cart, online payment and immediate credit card validation services. The main benefits they gain from their websites are faster and more efficient communication with customers while the two main problems they face are funding and lack of expertise in their company to maintain the website. Results of this study also show that improved sales, profitability, competitive position and recognition of market brand are significantly correlated with the batik company commitment to using IT in their business.
format	Article
author	Yap, May Lin Yap, Bee Wah Gian Singh, Jasber Kaur
author_facet	Yap, May Lin Yap, Bee Wah Gian Singh, Jasber Kaur
author_sort	Yap, May Lin
title	Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh
title_short	Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh
title_full	Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh
title_fullStr	Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh
title_full_unstemmed	Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh
title_sort	investigating the extent of information technology usage in malaysian batik industry / yap may lin, yap bee wah and jasber kaur gian singh
publisher	Fakulti Teknologi Maklumat dan Sains Kuantitatif
publishDate	2006
url	http://ir.uitm.edu.my/id/eprint/11658/ http://ir.uitm.edu.my/id/eprint/11658/1/AJ_YAP%20MAY%20LIN%20JTMSK%2006%201.pdf
first_indexed	2023-09-18T22:48:22Z
last_indexed	2023-09-18T22:48:22Z
_version_	1777417377910095872

Investigating the extent of information technology usage in Malaysian batik industry / Yap May Lin, Yap Bee Wah and Jasber Kaur Gian Singh

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