Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance

Good governance is an underlying condition for the formulation of effective and efficient public policies, programs, and services. It implies a social contract and adherence to rules and laws that enable improved interaction between government and...

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Main Authors:	Beddies, Sabine, Felicio, Mariana, Dedu, Gabriel, Fall, Fatou, Vagneron, Caroline
Format:	Brief
Language:	English
Published:	Washington, DC: World Bank 2012
Subjects:	ACADEMIC LEARNING ACADEMIC PERFORMANCE ACCESS TO QUALITY EDUCATION ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIP ACCOUNTABILITY RELATIONSHIPS ANTI-CORRUPTION AWARENESS RAISING CAPACITY BUILDING CITIZEN CITIZEN PARTICIPATION CITIZENS CIVIL SOCIETY CLASS ACTIVITIES CLASS WORK COLLECTIVE ACTION COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS CONSENSUS CONSULTATIONS CORRUPTION CUSTOMER SATISFACTION SURVEY EDUCATION SECTOR EFFECTIVE LEARNING ENROLLMENT FACILITATORS FOCUS GROUP FOCUS GROUP DISCUSSIONS GOOD GOVERNANCE GOVERNANCE REFORMS HUMAN DEVELOPMENT INNOVATIVE APPROACHES INTERVENTIONS LEARNING LEARNING ACTIVITIES LEARNING OUTCOMES LOCAL COMMUNITIES MINISTRY OF EDUCATION MOBILIZATION OUTREACH PARTICIPATORY MONITORING PRE-SCHOOL EDUCATION PRIMARY HEALTH CARE PRIMARY SCHOOL PRIMARY SCHOOLS PUBLIC SERVICE DELIVERY QUALITY ASSURANCE QUALITY OF TEACHING RADIO READING RETENTION RATES SCHOOL IMPROVEMENT SCHOOL LEVEL SCHOOL LIBRARIES SCHOOL MANAGEMENT SCHOOL PERFORMANCE SCHOOL STAFF SCHOOLS SERVICE DELIVERY SERVICE PROVIDERS SOCIAL ACCOUNTABILITY STAKEHOLDER STAKEHOLDERS STUDENT PERFORMANCE TARGET SCHOOLS TEACHERS TEACHING METHODS TRAINING OF TRAINERS TRANSPARENCY WEAK ACCOUNTABILITY WORKERS
Online Access:	http://documents.worldbank.org/curated/en/2011/04/14288208/middle-east-north-africa-local-service-delivery-initiative-promoting-social-accountability-demand-good-governance http://hdl.handle.net/10986/9454

id	okr-10986-9454
recordtype	oai_dc
spelling	okr-10986-94542021-04-23T14:02:45Z Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance Beddies, Sabine Felicio, Mariana Dedu, Gabriel Fall, Fatou Vagneron, Caroline ACADEMIC LEARNING ACADEMIC PERFORMANCE ACCESS TO QUALITY EDUCATION ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIP ACCOUNTABILITY RELATIONSHIPS ANTI-CORRUPTION AWARENESS RAISING CAPACITY BUILDING CITIZEN CITIZEN PARTICIPATION CITIZENS CIVIL SOCIETY CLASS ACTIVITIES CLASS WORK COLLECTIVE ACTION COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS CONSENSUS CONSULTATIONS CORRUPTION CUSTOMER SATISFACTION SURVEY EDUCATION SECTOR EFFECTIVE LEARNING ENROLLMENT FACILITATORS FOCUS GROUP FOCUS GROUP DISCUSSIONS GOOD GOVERNANCE GOVERNANCE REFORMS HUMAN DEVELOPMENT INNOVATIVE APPROACHES INTERVENTIONS LEARNING LEARNING ACTIVITIES LEARNING OUTCOMES LOCAL COMMUNITIES MINISTRY OF EDUCATION MOBILIZATION OUTREACH PARTICIPATORY MONITORING PRE-SCHOOL EDUCATION PRIMARY HEALTH CARE PRIMARY SCHOOL PRIMARY SCHOOLS PUBLIC SERVICE DELIVERY QUALITY ASSURANCE QUALITY OF TEACHING RADIO READING RETENTION RATES SCHOOL IMPROVEMENT SCHOOL LEVEL SCHOOL LIBRARIES SCHOOL MANAGEMENT SCHOOL PERFORMANCE SCHOOL STAFF SCHOOLS SERVICE DELIVERY SERVICE PROVIDERS SOCIAL ACCOUNTABILITY STAKEHOLDER STAKEHOLDERS STUDENT PERFORMANCE TARGET SCHOOLS TEACHERS TEACHING METHODS TRAINING OF TRAINERS TRANSPARENCY WEAK ACCOUNTABILITY WORKERS Good governance is an underlying condition for the formulation of effective and efficient public policies, programs, and services. It implies a social contract and adherence to rules and laws that enable improved interaction between government and constituents on transparency, accountability, and participation. Good governance is equitable and inclusive, responsive and consensus-oriented. Governance reforms rank high on the development agenda of many Middle East and North Africa (MENA) countries, particularly in regard to public service delivery. Social accountability approaches aim to improve the performance of public services, user satisfaction, and value for money. This note highlights lessons learned thus far from the four Local Service Delivery Initiative (LDSI) pilot programs. 2012-08-13T08:38:18Z 2012-08-13T08:38:18Z 2011-04 http://documents.worldbank.org/curated/en/2011/04/14288208/middle-east-north-africa-local-service-delivery-initiative-promoting-social-accountability-demand-good-governance http://hdl.handle.net/10986/9454 English Arab World Brief; No. 3 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank Washington, DC: World Bank Publications & Research :: Brief Publications & Research Middle East and North Africa
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	ACADEMIC LEARNING ACADEMIC PERFORMANCE ACCESS TO QUALITY EDUCATION ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIP ACCOUNTABILITY RELATIONSHIPS ANTI-CORRUPTION AWARENESS RAISING CAPACITY BUILDING CITIZEN CITIZEN PARTICIPATION CITIZENS CIVIL SOCIETY CLASS ACTIVITIES CLASS WORK COLLECTIVE ACTION COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS CONSENSUS CONSULTATIONS CORRUPTION CUSTOMER SATISFACTION SURVEY EDUCATION SECTOR EFFECTIVE LEARNING ENROLLMENT FACILITATORS FOCUS GROUP FOCUS GROUP DISCUSSIONS GOOD GOVERNANCE GOVERNANCE REFORMS HUMAN DEVELOPMENT INNOVATIVE APPROACHES INTERVENTIONS LEARNING LEARNING ACTIVITIES LEARNING OUTCOMES LOCAL COMMUNITIES MINISTRY OF EDUCATION MOBILIZATION OUTREACH PARTICIPATORY MONITORING PRE-SCHOOL EDUCATION PRIMARY HEALTH CARE PRIMARY SCHOOL PRIMARY SCHOOLS PUBLIC SERVICE DELIVERY QUALITY ASSURANCE QUALITY OF TEACHING RADIO READING RETENTION RATES SCHOOL IMPROVEMENT SCHOOL LEVEL SCHOOL LIBRARIES SCHOOL MANAGEMENT SCHOOL PERFORMANCE SCHOOL STAFF SCHOOLS SERVICE DELIVERY SERVICE PROVIDERS SOCIAL ACCOUNTABILITY STAKEHOLDER STAKEHOLDERS STUDENT PERFORMANCE TARGET SCHOOLS TEACHERS TEACHING METHODS TRAINING OF TRAINERS TRANSPARENCY WEAK ACCOUNTABILITY WORKERS
spellingShingle	ACADEMIC LEARNING ACADEMIC PERFORMANCE ACCESS TO QUALITY EDUCATION ACCOUNTABILITY ACCOUNTABILITY RELATIONSHIP ACCOUNTABILITY RELATIONSHIPS ANTI-CORRUPTION AWARENESS RAISING CAPACITY BUILDING CITIZEN CITIZEN PARTICIPATION CITIZENS CIVIL SOCIETY CLASS ACTIVITIES CLASS WORK COLLECTIVE ACTION COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY OWNERSHIP COMMUNITY PARTICIPATION COMMUNITY SCORECARD COMMUNITY SCORECARDS CONSENSUS CONSULTATIONS CORRUPTION CUSTOMER SATISFACTION SURVEY EDUCATION SECTOR EFFECTIVE LEARNING ENROLLMENT FACILITATORS FOCUS GROUP FOCUS GROUP DISCUSSIONS GOOD GOVERNANCE GOVERNANCE REFORMS HUMAN DEVELOPMENT INNOVATIVE APPROACHES INTERVENTIONS LEARNING LEARNING ACTIVITIES LEARNING OUTCOMES LOCAL COMMUNITIES MINISTRY OF EDUCATION MOBILIZATION OUTREACH PARTICIPATORY MONITORING PRE-SCHOOL EDUCATION PRIMARY HEALTH CARE PRIMARY SCHOOL PRIMARY SCHOOLS PUBLIC SERVICE DELIVERY QUALITY ASSURANCE QUALITY OF TEACHING RADIO READING RETENTION RATES SCHOOL IMPROVEMENT SCHOOL LEVEL SCHOOL LIBRARIES SCHOOL MANAGEMENT SCHOOL PERFORMANCE SCHOOL STAFF SCHOOLS SERVICE DELIVERY SERVICE PROVIDERS SOCIAL ACCOUNTABILITY STAKEHOLDER STAKEHOLDERS STUDENT PERFORMANCE TARGET SCHOOLS TEACHERS TEACHING METHODS TRAINING OF TRAINERS TRANSPARENCY WEAK ACCOUNTABILITY WORKERS Beddies, Sabine Felicio, Mariana Dedu, Gabriel Fall, Fatou Vagneron, Caroline Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
geographic_facet	Middle East and North Africa
relation	Arab World Brief; No. 3
description	Good governance is an underlying condition for the formulation of effective and efficient public policies, programs, and services. It implies a social contract and adherence to rules and laws that enable improved interaction between government and constituents on transparency, accountability, and participation. Good governance is equitable and inclusive, responsive and consensus-oriented. Governance reforms rank high on the development agenda of many Middle East and North Africa (MENA) countries, particularly in regard to public service delivery. Social accountability approaches aim to improve the performance of public services, user satisfaction, and value for money. This note highlights lessons learned thus far from the four Local Service Delivery Initiative (LDSI) pilot programs.
format	Publications & Research :: Brief
author	Beddies, Sabine Felicio, Mariana Dedu, Gabriel Fall, Fatou Vagneron, Caroline
author_facet	Beddies, Sabine Felicio, Mariana Dedu, Gabriel Fall, Fatou Vagneron, Caroline
author_sort	Beddies, Sabine
title	Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
title_short	Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
title_full	Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
title_fullStr	Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
title_full_unstemmed	Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
title_sort	middle east and north africa local service delivery initiative : promoting social accountability and demand for good governance
publisher	Washington, DC: World Bank
publishDate	2012
url	http://documents.worldbank.org/curated/en/2011/04/14288208/middle-east-north-africa-local-service-delivery-initiative-promoting-social-accountability-demand-good-governance http://hdl.handle.net/10986/9454
_version_	1764409415708966912

Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance

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