Consumer Participation in Infrastructure Regulation : Evidence from the East Asia and Pacific Region

Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve c...

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Bibliographic Details
Main Author:	Muzzini, Elisa
Format:	Publication
Language:	English en_US
Published:	Washington, DC : World Bank 2012
Subjects:	ACCOUNTABILITY BOARD MEMBERS CAPACITY BUILDING CITIZEN ENGAGEMENT CITIZEN INVOLVEMENT CITIZEN PARTICIPATION CIVIL SERVICE CIVIL SOCIETY CIVIL SOCIETY ENGAGEMENT CIVIL SOCIETY ORGANIZATIONS COMMUNITY LEADERS COMMUNITY SERVICE COMPETITION COMMISSION COMPLAINT COMPLAINT RESOLUTION MECHANISM COMPLAINT RESOLUTION MECHANISMS CONSENSUS CONSULTATION CONSULTATION PROCESS CONSULTATION PROCESSES CONSULTATIONS CONSUMER CONSUMER ADVOCACY CONSUMER ADVOCATES CONSUMER AFFAIRS CONSUMER ASSOCIATION CONSUMER ASSOCIATIONS CONSUMER AWARENESS CONSUMER COMPLAINTS CONSUMER GROUPS CONSUMER INTERESTS CONSUMER ORGANIZATIONS CONSUMER PARTICIPATION CONSUMER PROTECTION CONSUMER RIGHTS CONSUMER SATISFACTION DECISION-MAKING PROCESS DECISIONMAKING EFFECTIVE REGULATION ELECTRICITY CONSUMERS ENVIRONMENTAL EXTERNALITIES FIGURES GAS GOVERNMENT DEPARTMENT GOVERNMENT OFFICIALS GOVERNMENT POLICY GOVERNMENT REGULATOR GOVERNMENT REGULATORS GRANTED HOLDING COMPANY INDEPENDENT AGENCIES INDEPENDENT REGULATOR INDEPENDENT REGULATORS INDEPENDENT REGULATORY INDEPENDENT REGULATORY AGENCIES INDEPENDENT REGULATORY AGENCY INFRASTRUCTURE INDUSTRIES INFRASTRUCTURE REGULATION INFRASTRUCTURE SECTORS INFRASTRUCTURE SERVICES INTEREST GROUPS INTERMEDIARIES JOURNALISTS LEGAL STATUS LICENSEES LINE MINISTRIES LOCAL GOVERNMENT LOW-INCOME CUSTOMERS MINISTERS PREPARATION PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PUBLIC AWARENESS PUBLIC HEARINGS PUBLIC INTEREST PUBLIC INTEREST GROUPS PUBLIC MEETINGS PUBLIC SUPPORT PUBLIC UTILITY PUBLIC WATER RECONSTRUCTION REGULATORS REGULATORY ACTIONS REGULATORY AGENCY REGULATORY BOARD REGULATORY BOARDS REGULATORY BODIES REGULATORY CAPACITY REGULATORY CAPTURE REGULATORY COMMISSION REGULATORY CONTRACT REGULATORY DECISION REGULATORY DECISION-MAKING REGULATORY DECISIONS REGULATORY FRAMEWORK REGULATORY FRAMEWORKS REGULATORY FUNCTIONS REGULATORY INDEPENDENCE REGULATORY MODEL REGULATORY OUTCOMES REGULATORY PRACTICES REGULATORY PROCEDURES REGULATORY PROCESS REGULATORY REFORMS REGULATORY REGIME REGULATORY REGIMES REGULATORY SYSTEM SANITATION SELF-REGULATION SERVICE PROVIDER SERVICE PROVIDERS SERVICE QUALITY STAKEHOLDER TRANSPARENCY USERS UTILITY BILLS UTILITY REGULATORS UTILITY SERVICES WATER PROVISION WATER SECTOR WATER STAKEHOLDERS WATER SUPPLY WATER UTILITIES
Online Access:	http://documents.worldbank.org/curated/en/2005/11/6438984/consumer-participation-infrastructure-regulation-evidence-east-asia-pacific-region http://hdl.handle.net/10986/7383