Communication-Based Assessment for Bank Operations

The World Bank and other development organizations work closely with governments to improve the living conditions of people in developing countries, expanding their development visions and helping them to achieve their goals. Development communicat...

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Main Authors:	Mitchell, Paul, Chaman-Ruiz, Karla
Format:	Publication
Language:	English en_US
Published:	Washington, DC: World Bank 2012
Subjects:	ACCESS TO EDUCATION ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ADVERTISING ANALYTICAL TOOLS BEHAVIORS BELIEFS BILLBOARDS BOUNDARIES BROADCAST BROADCASTING BUSINESSES CAPACITY-BUILDING CATALOGING CHANGE AGENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CODES COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION INFRASTRUCTURE COMMUNICATION RESEARCH COMMUNICATION SERVICES COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNITIES COMPLAINTS COMPLEXITY CONFIDENCE CONSENSUS BUILDING COPYRIGHT CRIME CRIMINAL CUSTOMER SERVICE DISCUSSION DISCUSSION GROUPS DISPUTE RESOLUTION DISSEMINATION OF INFORMATION DOCUMENTS ELECTRICITY END USERS FINANCIAL RESOURCES FINANCIAL RISKS FLOW OF INFORMATION FOCUS GROUPS FORCES OF CHANGE GENERAL POPULATION GENERAL PUBLIC GOOD GOVERNANCE GOVERNMENT OFFICIALS GRAPHIC DESIGNERS HUMAN CAPITAL HUMAN COMMUNICATION HUMAN RELATIONSHIPS HUMAN RESOURCES HUMAN RIGHTS IDEA IMAGE IMAGES IMPLEMENTING AGENCIES INFORMAL RELATIONSHIPS INFORMATION COMMUNICATION INFORMATION COMPONENT INFORMATION DISSEMINATION INFORMATION FLOW INFORMATION FLOWS INITIATIVE INSPECTION INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL FRAMEWORK INSTITUTIONAL SUPPORT INTERNAL COMMUNICATION INTERNATIONAL COMPANIES INTERNATIONAL CONSULTANT INTERNATIONAL CONSULTANTS INTERPERSONAL COMMUNICATION INVESTIGATIONS ISBN ISSN JUDICIAL PROCESS JUDICIAL SYSTEM JUDICIARY JUSTICE KNOWLEDGE ECONOMY LAWS LEADERSHIP LEADING LEGAL ENVIRONMENT LEGAL FRAMEWORK LEGAL FRAMEWORKS LEGAL PROFESSIONALS LEVEL OF KNOWLEDGE LICENSE LICENSES MARKETING MASS MEDIA MATERIAL MEDIA MEDIA RELATIONS MINISTER MINISTERS NETWORKS ORGANIZATIONAL COMMUNICATION POLICE POLITICAL INTERESTS POLITICAL LEADERS POLITICIANS PRACTITIONERS PRESS RELEASES PRINT MEDIA PRINTING PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROFESSIONAL ASSOCIATIONS PROPAGANDA PUBLIC OFFICIALS PUBLIC OPINION PUBLIC OPINION POLLS PUBLIC RELATIONS QUERIES RADIO RADIO STATIONS RESULT RESULTS SERVICE PROVIDERS SITUATIONAL KNOWLEDGE SOCIAL INTERACTION SOCIAL RELATIONSHIPS SOLICITATION SOURCES OF INFORMATION SPEECH SUPERVISION TECHNICAL ASSISTANCE TELEVISION TERMINOLOGY TEXT THINK TANKS TRANSMISSION TRANSPARENCY TYPOLOGIES USES VERNACULAR LANGUAGES WEB WEB SITES
Online Access:	http://documents.worldbank.org/curated/en/2007/01/8071626/communication-based-assessment-bank-operations http://hdl.handle.net/10986/6731

id	okr-10986-6731
recordtype	oai_dc
spelling	okr-10986-67312021-04-23T14:02:26Z Communication-Based Assessment for Bank Operations Mitchell, Paul Chaman-Ruiz, Karla ACCESS TO EDUCATION ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ADVERTISING ANALYTICAL TOOLS BEHAVIORS BELIEFS BILLBOARDS BOUNDARIES BROADCAST BROADCASTING BUSINESSES CAPACITY-BUILDING CATALOGING CHANGE AGENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CODES COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION INFRASTRUCTURE COMMUNICATION RESEARCH COMMUNICATION SERVICES COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNITIES COMPLAINTS COMPLEXITY CONFIDENCE CONSENSUS BUILDING COPYRIGHT CRIME CRIMINAL CUSTOMER SERVICE DISCUSSION DISCUSSION GROUPS DISPUTE RESOLUTION DISSEMINATION OF INFORMATION DOCUMENTS ELECTRICITY END USERS FINANCIAL RESOURCES FINANCIAL RISKS FLOW OF INFORMATION FOCUS GROUPS FORCES OF CHANGE GENERAL POPULATION GENERAL PUBLIC GOOD GOVERNANCE GOVERNMENT OFFICIALS GRAPHIC DESIGNERS HUMAN CAPITAL HUMAN COMMUNICATION HUMAN RELATIONSHIPS HUMAN RESOURCES HUMAN RIGHTS IDEA IMAGE IMAGES IMPLEMENTING AGENCIES INFORMAL RELATIONSHIPS INFORMATION COMMUNICATION INFORMATION COMPONENT INFORMATION DISSEMINATION INFORMATION FLOW INFORMATION FLOWS INITIATIVE INSPECTION INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL FRAMEWORK INSTITUTIONAL SUPPORT INTERNAL COMMUNICATION INTERNATIONAL COMPANIES INTERNATIONAL CONSULTANT INTERNATIONAL CONSULTANTS INTERPERSONAL COMMUNICATION INVESTIGATIONS ISBN ISSN JUDICIAL PROCESS JUDICIAL SYSTEM JUDICIARY JUSTICE KNOWLEDGE ECONOMY LAWS LEADERSHIP LEADING LEGAL ENVIRONMENT LEGAL FRAMEWORK LEGAL FRAMEWORKS LEGAL PROFESSIONALS LEVEL OF KNOWLEDGE LICENSE LICENSES MARKETING MASS MEDIA MATERIAL MEDIA MEDIA RELATIONS MINISTER MINISTERS NETWORKS ORGANIZATIONAL COMMUNICATION POLICE POLITICAL INTERESTS POLITICAL LEADERS POLITICIANS PRACTITIONERS PRESS RELEASES PRINT MEDIA PRINTING PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROFESSIONAL ASSOCIATIONS PROPAGANDA PUBLIC OFFICIALS PUBLIC OPINION PUBLIC OPINION POLLS PUBLIC RELATIONS QUERIES RADIO RADIO STATIONS RESULT RESULTS SERVICE PROVIDERS SITUATIONAL KNOWLEDGE SOCIAL INTERACTION SOCIAL RELATIONSHIPS SOLICITATION SOURCES OF INFORMATION SPEECH SUPERVISION TECHNICAL ASSISTANCE TELEVISION TERMINOLOGY TEXT THINK TANKS TRANSMISSION TRANSPARENCY TYPOLOGIES USES VERNACULAR LANGUAGES WEB WEB SITES The World Bank and other development organizations work closely with governments to improve the living conditions of people in developing countries, expanding their development visions and helping them to achieve their goals. Development communication is a client-oriented strategy, contributing a powerful set of tools for the success of development initiatives. This paper includes the following headings: introduction; framework; the development communication methodology; the communication-based assessment (CBA); opening the dialogue -- components of the CBA; and contribution of the CBA to operational projects. 2012-05-31T14:09:31Z 2012-05-31T14:09:31Z 2007 http://documents.worldbank.org/curated/en/2007/01/8071626/communication-based-assessment-bank-operations 978-0-8213-7165-7 http://hdl.handle.net/10986/6731 English en_US World Bank Working Paper No. 119 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC: World Bank Publications & Research :: Publication Publications & Research :: Publication
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	ACCESS TO EDUCATION ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ADVERTISING ANALYTICAL TOOLS BEHAVIORS BELIEFS BILLBOARDS BOUNDARIES BROADCAST BROADCASTING BUSINESSES CAPACITY-BUILDING CATALOGING CHANGE AGENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CODES COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION INFRASTRUCTURE COMMUNICATION RESEARCH COMMUNICATION SERVICES COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNITIES COMPLAINTS COMPLEXITY CONFIDENCE CONSENSUS BUILDING COPYRIGHT CRIME CRIMINAL CUSTOMER SERVICE DISCUSSION DISCUSSION GROUPS DISPUTE RESOLUTION DISSEMINATION OF INFORMATION DOCUMENTS ELECTRICITY END USERS FINANCIAL RESOURCES FINANCIAL RISKS FLOW OF INFORMATION FOCUS GROUPS FORCES OF CHANGE GENERAL POPULATION GENERAL PUBLIC GOOD GOVERNANCE GOVERNMENT OFFICIALS GRAPHIC DESIGNERS HUMAN CAPITAL HUMAN COMMUNICATION HUMAN RELATIONSHIPS HUMAN RESOURCES HUMAN RIGHTS IDEA IMAGE IMAGES IMPLEMENTING AGENCIES INFORMAL RELATIONSHIPS INFORMATION COMMUNICATION INFORMATION COMPONENT INFORMATION DISSEMINATION INFORMATION FLOW INFORMATION FLOWS INITIATIVE INSPECTION INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL FRAMEWORK INSTITUTIONAL SUPPORT INTERNAL COMMUNICATION INTERNATIONAL COMPANIES INTERNATIONAL CONSULTANT INTERNATIONAL CONSULTANTS INTERPERSONAL COMMUNICATION INVESTIGATIONS ISBN ISSN JUDICIAL PROCESS JUDICIAL SYSTEM JUDICIARY JUSTICE KNOWLEDGE ECONOMY LAWS LEADERSHIP LEADING LEGAL ENVIRONMENT LEGAL FRAMEWORK LEGAL FRAMEWORKS LEGAL PROFESSIONALS LEVEL OF KNOWLEDGE LICENSE LICENSES MARKETING MASS MEDIA MATERIAL MEDIA MEDIA RELATIONS MINISTER MINISTERS NETWORKS ORGANIZATIONAL COMMUNICATION POLICE POLITICAL INTERESTS POLITICAL LEADERS POLITICIANS PRACTITIONERS PRESS RELEASES PRINT MEDIA PRINTING PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROFESSIONAL ASSOCIATIONS PROPAGANDA PUBLIC OFFICIALS PUBLIC OPINION PUBLIC OPINION POLLS PUBLIC RELATIONS QUERIES RADIO RADIO STATIONS RESULT RESULTS SERVICE PROVIDERS SITUATIONAL KNOWLEDGE SOCIAL INTERACTION SOCIAL RELATIONSHIPS SOLICITATION SOURCES OF INFORMATION SPEECH SUPERVISION TECHNICAL ASSISTANCE TELEVISION TERMINOLOGY TEXT THINK TANKS TRANSMISSION TRANSPARENCY TYPOLOGIES USES VERNACULAR LANGUAGES WEB WEB SITES
spellingShingle	ACCESS TO EDUCATION ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ADVERTISING ANALYTICAL TOOLS BEHAVIORS BELIEFS BILLBOARDS BOUNDARIES BROADCAST BROADCASTING BUSINESSES CAPACITY-BUILDING CATALOGING CHANGE AGENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CODES COMMUNICATION ACTIVITIES COMMUNICATION CAMPAIGNS COMMUNICATION INFRASTRUCTURE COMMUNICATION RESEARCH COMMUNICATION SERVICES COMMUNICATION STRATEGIES COMMUNICATION STRATEGY COMMUNITIES COMPLAINTS COMPLEXITY CONFIDENCE CONSENSUS BUILDING COPYRIGHT CRIME CRIMINAL CUSTOMER SERVICE DISCUSSION DISCUSSION GROUPS DISPUTE RESOLUTION DISSEMINATION OF INFORMATION DOCUMENTS ELECTRICITY END USERS FINANCIAL RESOURCES FINANCIAL RISKS FLOW OF INFORMATION FOCUS GROUPS FORCES OF CHANGE GENERAL POPULATION GENERAL PUBLIC GOOD GOVERNANCE GOVERNMENT OFFICIALS GRAPHIC DESIGNERS HUMAN CAPITAL HUMAN COMMUNICATION HUMAN RELATIONSHIPS HUMAN RESOURCES HUMAN RIGHTS IDEA IMAGE IMAGES IMPLEMENTING AGENCIES INFORMAL RELATIONSHIPS INFORMATION COMMUNICATION INFORMATION COMPONENT INFORMATION DISSEMINATION INFORMATION FLOW INFORMATION FLOWS INITIATIVE INSPECTION INSTITUTION INSTITUTIONAL CAPACITY INSTITUTIONAL FRAMEWORK INSTITUTIONAL SUPPORT INTERNAL COMMUNICATION INTERNATIONAL COMPANIES INTERNATIONAL CONSULTANT INTERNATIONAL CONSULTANTS INTERPERSONAL COMMUNICATION INVESTIGATIONS ISBN ISSN JUDICIAL PROCESS JUDICIAL SYSTEM JUDICIARY JUSTICE KNOWLEDGE ECONOMY LAWS LEADERSHIP LEADING LEGAL ENVIRONMENT LEGAL FRAMEWORK LEGAL FRAMEWORKS LEGAL PROFESSIONALS LEVEL OF KNOWLEDGE LICENSE LICENSES MARKETING MASS MEDIA MATERIAL MEDIA MEDIA RELATIONS MINISTER MINISTERS NETWORKS ORGANIZATIONAL COMMUNICATION POLICE POLITICAL INTERESTS POLITICAL LEADERS POLITICIANS PRACTITIONERS PRESS RELEASES PRINT MEDIA PRINTING PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROFESSIONAL ASSOCIATIONS PROPAGANDA PUBLIC OFFICIALS PUBLIC OPINION PUBLIC OPINION POLLS PUBLIC RELATIONS QUERIES RADIO RADIO STATIONS RESULT RESULTS SERVICE PROVIDERS SITUATIONAL KNOWLEDGE SOCIAL INTERACTION SOCIAL RELATIONSHIPS SOLICITATION SOURCES OF INFORMATION SPEECH SUPERVISION TECHNICAL ASSISTANCE TELEVISION TERMINOLOGY TEXT THINK TANKS TRANSMISSION TRANSPARENCY TYPOLOGIES USES VERNACULAR LANGUAGES WEB WEB SITES Mitchell, Paul Chaman-Ruiz, Karla Communication-Based Assessment for Bank Operations
relation	World Bank Working Paper No. 119
description	The World Bank and other development organizations work closely with governments to improve the living conditions of people in developing countries, expanding their development visions and helping them to achieve their goals. Development communication is a client-oriented strategy, contributing a powerful set of tools for the success of development initiatives. This paper includes the following headings: introduction; framework; the development communication methodology; the communication-based assessment (CBA); opening the dialogue -- components of the CBA; and contribution of the CBA to operational projects.
format	Publications & Research :: Publication
author	Mitchell, Paul Chaman-Ruiz, Karla
author_facet	Mitchell, Paul Chaman-Ruiz, Karla
author_sort	Mitchell, Paul
title	Communication-Based Assessment for Bank Operations
title_short	Communication-Based Assessment for Bank Operations
title_full	Communication-Based Assessment for Bank Operations
title_fullStr	Communication-Based Assessment for Bank Operations
title_full_unstemmed	Communication-Based Assessment for Bank Operations
title_sort	communication-based assessment for bank operations
publisher	Washington, DC: World Bank
publishDate	2012
url	http://documents.worldbank.org/curated/en/2007/01/8071626/communication-based-assessment-bank-operations http://hdl.handle.net/10986/6731
_version_	1764398389153234944

Communication-Based Assessment for Bank Operations

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