How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru
When seeking a public service, users may be required to pay in bribes more than the official price. Consequently, some users may be discouraged and choose not to seek a service due to the higher price imposed by the bribery "tax." This p...
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| Format: | Policy Research Working Paper |
| Language: | English |
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World Bank, Washington, DC
2012
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2008/01/8968936/bribery-affect-public-service-delivery-micro-evidence-service-users-public-officials-peru http://hdl.handle.net/10986/6476 |
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okr-10986-6476 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English |
| topic |
ABUSE ABUSES ACCOUNTABILITY ADMINISTRATIVE CORRUPTION AGGREGATING GOVERNANCE INDICATORS ALLOCATION OF RESOURCES ANTI-CORRUPTION AVERAGE INCOME AVERAGE LEVEL BAD GOVERNANCE BASIC SERVICE BASIC SERVICES BRIBE BRIBERY BRIBES BUDGET MANAGEMENT BURDEN OF TAXES BUREAUCRATIC CORRUPTION CITIES CITIZEN CITIZEN VOICE CITIZENS CIVIL SERVANTS COMMUNISM COMPLAINT COMPLAINTS CORRUPT CORRUPT ACT CORRUPT PRACTICES CORRUPTION CORRUPTION ACT CORRUPTION ACTS CORRUPTION IN LAWS CORRUPTION INDICATOR CORRUPTION SURVEY DATA COLLECTION DECENTRALIZATION DISCLOSURE ECONOMIC DEVELOPMENT ECONOMIC GROWTH FOREIGN AID FOREIGN INVESTORS FREEDOM OF THE PRESS GOOD GOVERNANCE GOVERNANCE DIMENSION GOVERNANCE INDICATOR GOVERNANCE INDICATORS GOVERNANCE INSTITUTIONS GOVERNANCE ISSUES GOVERNANCE VARIABLES GOVERNMENT AGENCIES GOVERNMENT INSTITUTIONS GOVERNMENT REVENUES HUMAN CAPITAL INCOME INCOME LEVEL INEQUALITY INFANT MORTALITY INSTITUTIONAL QUALITY JUDICIAL SYSTEM JUDICIARY JUSTICE LOCAL GOVERNMENT LOCAL REVENUE MEASUREMENT ERROR MERITOCRACY MONOPOLY MUNICIPAL AGENCIES MUNICIPAL SERVICES PENALTY POLICE POLITICAL ECONOMY POLITICAL PARTY POOR GOVERNANCE POVERTY REDUCTION PRIMARY EDUCATION PRIVATE GAIN PROCUREMENT PUBLIC PUBLIC ADMINISTRATION PUBLIC AFFAIRS PUBLIC AGENCIES PUBLIC AGENCY PUBLIC CONTRACTS PUBLIC CORRUPTION PUBLIC ECONOMICS PUBLIC EXPENDITURE PUBLIC HOSPITALS PUBLIC INSTITUTION PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIAL PUBLIC OFFICIALS PUBLIC RESOURCES PUBLIC SCHOOLS PUBLIC SECTOR PUBLIC SECTOR INSTITUTIONS PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SERVICES RULE OF LAW SOCIAL NETWORKS SOCIAL SECURITY STATE AGENCIES STATE INSTITUTIONS STATE POWER TAX TAX ADMINISTRATION TAX BASE TRANSPARENCY YOUNG PEOPLE |
| spellingShingle |
ABUSE ABUSES ACCOUNTABILITY ADMINISTRATIVE CORRUPTION AGGREGATING GOVERNANCE INDICATORS ALLOCATION OF RESOURCES ANTI-CORRUPTION AVERAGE INCOME AVERAGE LEVEL BAD GOVERNANCE BASIC SERVICE BASIC SERVICES BRIBE BRIBERY BRIBES BUDGET MANAGEMENT BURDEN OF TAXES BUREAUCRATIC CORRUPTION CITIES CITIZEN CITIZEN VOICE CITIZENS CIVIL SERVANTS COMMUNISM COMPLAINT COMPLAINTS CORRUPT CORRUPT ACT CORRUPT PRACTICES CORRUPTION CORRUPTION ACT CORRUPTION ACTS CORRUPTION IN LAWS CORRUPTION INDICATOR CORRUPTION SURVEY DATA COLLECTION DECENTRALIZATION DISCLOSURE ECONOMIC DEVELOPMENT ECONOMIC GROWTH FOREIGN AID FOREIGN INVESTORS FREEDOM OF THE PRESS GOOD GOVERNANCE GOVERNANCE DIMENSION GOVERNANCE INDICATOR GOVERNANCE INDICATORS GOVERNANCE INSTITUTIONS GOVERNANCE ISSUES GOVERNANCE VARIABLES GOVERNMENT AGENCIES GOVERNMENT INSTITUTIONS GOVERNMENT REVENUES HUMAN CAPITAL INCOME INCOME LEVEL INEQUALITY INFANT MORTALITY INSTITUTIONAL QUALITY JUDICIAL SYSTEM JUDICIARY JUSTICE LOCAL GOVERNMENT LOCAL REVENUE MEASUREMENT ERROR MERITOCRACY MONOPOLY MUNICIPAL AGENCIES MUNICIPAL SERVICES PENALTY POLICE POLITICAL ECONOMY POLITICAL PARTY POOR GOVERNANCE POVERTY REDUCTION PRIMARY EDUCATION PRIVATE GAIN PROCUREMENT PUBLIC PUBLIC ADMINISTRATION PUBLIC AFFAIRS PUBLIC AGENCIES PUBLIC AGENCY PUBLIC CONTRACTS PUBLIC CORRUPTION PUBLIC ECONOMICS PUBLIC EXPENDITURE PUBLIC HOSPITALS PUBLIC INSTITUTION PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIAL PUBLIC OFFICIALS PUBLIC RESOURCES PUBLIC SCHOOLS PUBLIC SECTOR PUBLIC SECTOR INSTITUTIONS PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SERVICES RULE OF LAW SOCIAL NETWORKS SOCIAL SECURITY STATE AGENCIES STATE INSTITUTIONS STATE POWER TAX TAX ADMINISTRATION TAX BASE TRANSPARENCY YOUNG PEOPLE Kaufmann, Daniel Montoriol-Garriga, Judit Recanatini, Francesca How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru |
| geographic_facet |
Latin America & Caribbean Peru |
| relation |
Policy Research Working Paper; No. 4492 |
| description |
When seeking a public service, users may
be required to pay in bribes more than the official price.
Consequently, some users may be discouraged and choose not
to seek a service due to the higher price imposed by the
bribery "tax." This paper explores the price and
quantity components of the relationship between governance
and service delivery using micro-level survey data. The
authors construct new measures of governance using data from
users of public services from 13 government agencies in
Peru. For some basic services, low-income users pay a
larger share of their income than wealthier ones do; that
is, the bribery tax is regressive. Where there are
substitute private providers, low-income users appear to be
discouraged more often and not to seek basic services.
Thus, bribery may penalize poorer users twice - acting as a
regressive tax and discouraging access to basic services.
The paper explores the characteristics of households seeking
public services. Higher education and age are associated
with higher probability of being discouraged. Trust in state
institutions decreases the probability of being discouraged,
while knowledge of mechanisms to report corruption and
extent of social network increase it, suggesting that
households may rely on substitutes through networks. The
study complements the household analysis with supply-side
analysis based on data from public officials, and constructs
agency-level measures for access to public services and
institutional factors. Econometric results suggest that
corruption reduces the supply of services, while voice
mechanisms and clarity of the public agency's mission
increase it. |
| format |
Publications & Research :: Policy Research Working Paper |
| author |
Kaufmann, Daniel Montoriol-Garriga, Judit Recanatini, Francesca |
| author_facet |
Kaufmann, Daniel Montoriol-Garriga, Judit Recanatini, Francesca |
| author_sort |
Kaufmann, Daniel |
| title |
How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru |
| title_short |
How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru |
| title_full |
How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru |
| title_fullStr |
How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru |
| title_full_unstemmed |
How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru |
| title_sort |
how does bribery affect public service delivery? micro-evidence from service users and public officials in peru |
| publisher |
World Bank, Washington, DC |
| publishDate |
2012 |
| url |
http://documents.worldbank.org/curated/en/2008/01/8968936/bribery-affect-public-service-delivery-micro-evidence-service-users-public-officials-peru http://hdl.handle.net/10986/6476 |
| _version_ |
1764400376646205440 |
| spelling |
okr-10986-64762021-04-23T14:02:31Z How Does Bribery Affect Public Service Delivery? Micro-Evidence from Service Users and Public Officials in Peru Kaufmann, Daniel Montoriol-Garriga, Judit Recanatini, Francesca ABUSE ABUSES ACCOUNTABILITY ADMINISTRATIVE CORRUPTION AGGREGATING GOVERNANCE INDICATORS ALLOCATION OF RESOURCES ANTI-CORRUPTION AVERAGE INCOME AVERAGE LEVEL BAD GOVERNANCE BASIC SERVICE BASIC SERVICES BRIBE BRIBERY BRIBES BUDGET MANAGEMENT BURDEN OF TAXES BUREAUCRATIC CORRUPTION CITIES CITIZEN CITIZEN VOICE CITIZENS CIVIL SERVANTS COMMUNISM COMPLAINT COMPLAINTS CORRUPT CORRUPT ACT CORRUPT PRACTICES CORRUPTION CORRUPTION ACT CORRUPTION ACTS CORRUPTION IN LAWS CORRUPTION INDICATOR CORRUPTION SURVEY DATA COLLECTION DECENTRALIZATION DISCLOSURE ECONOMIC DEVELOPMENT ECONOMIC GROWTH FOREIGN AID FOREIGN INVESTORS FREEDOM OF THE PRESS GOOD GOVERNANCE GOVERNANCE DIMENSION GOVERNANCE INDICATOR GOVERNANCE INDICATORS GOVERNANCE INSTITUTIONS GOVERNANCE ISSUES GOVERNANCE VARIABLES GOVERNMENT AGENCIES GOVERNMENT INSTITUTIONS GOVERNMENT REVENUES HUMAN CAPITAL INCOME INCOME LEVEL INEQUALITY INFANT MORTALITY INSTITUTIONAL QUALITY JUDICIAL SYSTEM JUDICIARY JUSTICE LOCAL GOVERNMENT LOCAL REVENUE MEASUREMENT ERROR MERITOCRACY MONOPOLY MUNICIPAL AGENCIES MUNICIPAL SERVICES PENALTY POLICE POLITICAL ECONOMY POLITICAL PARTY POOR GOVERNANCE POVERTY REDUCTION PRIMARY EDUCATION PRIVATE GAIN PROCUREMENT PUBLIC PUBLIC ADMINISTRATION PUBLIC AFFAIRS PUBLIC AGENCIES PUBLIC AGENCY PUBLIC CONTRACTS PUBLIC CORRUPTION PUBLIC ECONOMICS PUBLIC EXPENDITURE PUBLIC HOSPITALS PUBLIC INSTITUTION PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIAL PUBLIC OFFICIALS PUBLIC RESOURCES PUBLIC SCHOOLS PUBLIC SECTOR PUBLIC SECTOR INSTITUTIONS PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SERVICES RULE OF LAW SOCIAL NETWORKS SOCIAL SECURITY STATE AGENCIES STATE INSTITUTIONS STATE POWER TAX TAX ADMINISTRATION TAX BASE TRANSPARENCY YOUNG PEOPLE When seeking a public service, users may be required to pay in bribes more than the official price. Consequently, some users may be discouraged and choose not to seek a service due to the higher price imposed by the bribery "tax." This paper explores the price and quantity components of the relationship between governance and service delivery using micro-level survey data. The authors construct new measures of governance using data from users of public services from 13 government agencies in Peru. For some basic services, low-income users pay a larger share of their income than wealthier ones do; that is, the bribery tax is regressive. Where there are substitute private providers, low-income users appear to be discouraged more often and not to seek basic services. Thus, bribery may penalize poorer users twice - acting as a regressive tax and discouraging access to basic services. The paper explores the characteristics of households seeking public services. Higher education and age are associated with higher probability of being discouraged. Trust in state institutions decreases the probability of being discouraged, while knowledge of mechanisms to report corruption and extent of social network increase it, suggesting that households may rely on substitutes through networks. The study complements the household analysis with supply-side analysis based on data from public officials, and constructs agency-level measures for access to public services and institutional factors. Econometric results suggest that corruption reduces the supply of services, while voice mechanisms and clarity of the public agency's mission increase it. 2012-05-25T20:51:51Z 2012-05-25T20:51:51Z 2008-01 http://documents.worldbank.org/curated/en/2008/01/8968936/bribery-affect-public-service-delivery-micro-evidence-service-users-public-officials-peru http://hdl.handle.net/10986/6476 English Policy Research Working Paper; No. 4492 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Policy Research Working Paper Publications & Research Latin America & Caribbean Peru |