Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?

In recent years, the number of surveys on access to and use of financial services has multiplied, but little is known about whether the data generated are comparable across countries or within the same country over time. A randomized experiment in Ghana tested whether the identity of the respondent...

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Bibliographic Details
Main Authors:	Cull, Robert, Scott, Kinnon
Format:	Journal Article
Published:	World Bank 2012
Subjects:	balance sheets banks collateral credit histories debt deposit depositors deposits economic growth financial depth financial institutions financial products financial sector development financial services financial system international bank loan outreach savings transaction costs
Online Access:	http://hdl.handle.net/10986/4520

id	okr-10986-4520
recordtype	oai_dc
spelling	okr-10986-45202021-04-23T14:02:18Z Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask? Cull, Robert Scott, Kinnon balance sheets banks collateral credit histories debt deposit depositors deposits economic growth financial depth financial institutions financial products financial sector development financial services financial system international bank loan outreach savings transaction costs In recent years, the number of surveys on access to and use of financial services has multiplied, but little is known about whether the data generated are comparable across countries or within the same country over time. A randomized experiment in Ghana tested whether the identity of the respondent and the inclusion of product-specific cues in questions affect reported rates of use of financial services. Rates of household use are almost identical whether the head reports on behalf of the household or whether the rate is tabulated from a full enumeration of household members. A less complete summary of household use of financial services results when randomly selected informants (nonheads of household) provide the information. For credit from formal institutions, informal sources of savings, and insurance, reported use is higher when questions are asked about specific financial products rather than about the respondent's dealings with types of financial institutions. In short, who is asked the questions and how the questions are asked both matter. 2012-03-30T07:12:38Z 2012-03-30T07:12:38Z 2010-08-30 Journal Article World Bank Economic Review 1564-698X http://hdl.handle.net/10986/4520 CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo World Bank World Bank Journal Article Ghana
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
topic	balance sheets banks collateral credit histories debt deposit depositors deposits economic growth financial depth financial institutions financial products financial sector development financial services financial system international bank loan outreach savings transaction costs
spellingShingle	balance sheets banks collateral credit histories debt deposit depositors deposits economic growth financial depth financial institutions financial products financial sector development financial services financial system international bank loan outreach savings transaction costs Cull, Robert Scott, Kinnon Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?
geographic_facet	Ghana
description	In recent years, the number of surveys on access to and use of financial services has multiplied, but little is known about whether the data generated are comparable across countries or within the same country over time. A randomized experiment in Ghana tested whether the identity of the respondent and the inclusion of product-specific cues in questions affect reported rates of use of financial services. Rates of household use are almost identical whether the head reports on behalf of the household or whether the rate is tabulated from a full enumeration of household members. A less complete summary of household use of financial services results when randomly selected informants (nonheads of household) provide the information. For credit from formal institutions, informal sources of savings, and insurance, reported use is higher when questions are asked about specific financial products rather than about the respondent's dealings with types of financial institutions. In short, who is asked the questions and how the questions are asked both matter.
format	Journal Article
author	Cull, Robert Scott, Kinnon
author_facet	Cull, Robert Scott, Kinnon
author_sort	Cull, Robert
title	Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?
title_short	Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?
title_full	Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?
title_fullStr	Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?
title_full_unstemmed	Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?
title_sort	measuring household usage of financial services : does it matter how or whom you ask?
publisher	World Bank
publishDate	2012
url	http://hdl.handle.net/10986/4520
_version_	1764391723289542656

Measuring Household Usage of Financial Services : Does it Matter How or Whom You Ask?

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