Missing Information : Why Don’t More Firms Seek Out Business Advice?

This paper tests whether providing more information on business practices can lead firms to seek out advice and improve their practices. The authors collaborated with a business advice provider in Brazil to implement a randomized experiment with 86...

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Main Authors:	Bruhn, Miriam, Piza, Caio
Format:	English
Language:	English English
Published:	World Bank, Washington, DC 2022
Subjects:	BUSINESS PRACTICES BENCHMARKING BUSINESS TRAINING FIRM GROWTH BUSINESS ADVICE SMALL FIRM RESEARCH FIRM PERFORMANCE PROFESSIONAL BUSINESS SERVICES
Online Access:	http://documents.worldbank.org/curated/en/099239209152260610/IDU0e92ee85905ab1043ba0a67f0ec046b5af4f7 http://hdl.handle.net/10986/38033

id	okr-10986-38033
recordtype	oai_dc
spelling	okr-10986-380332022-09-19T15:37:10Z Missing Information : Why Don’t More Firms Seek Out Business Advice? Bruhn, Miriam Piza, Caio BUSINESS PRACTICES BENCHMARKING BUSINESS TRAINING FIRM GROWTH BUSINESS ADVICE SMALL FIRM RESEARCH FIRM PERFORMANCE PROFESSIONAL BUSINESS SERVICES This paper tests whether providing more information on business practices can lead firms to seek out advice and improve their practices. The authors collaborated with a business advice provider in Brazil to implement a randomized experiment with 866 small firms. The treatment groups received different versions of an information sheet that benchmarked business practices to other firms and listed five practices to improve. Receiving any information sheet increased demand for business advice by 7 percentage points, relative to 21 percent in the control group in the first six months, suggesting that information matters for seeking out advice. However, the control group catches up over the next 12 months. The intervention did not affect business practices and performance outcomes, but it decreased the fraction of firms that report being happy with their performance. 2022-09-19T15:37:08Z 2022-09-19T15:37:08Z 2022-09 English http://documents.worldbank.org/curated/en/099239209152260610/IDU0e92ee85905ab1043ba0a67f0ec046b5af4f7 http://hdl.handle.net/10986/38033 English en Policy Research Working Papers;10183 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Policy Research Working Paper Publications & Research Brazil
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English English
topic	BUSINESS PRACTICES BENCHMARKING BUSINESS TRAINING FIRM GROWTH BUSINESS ADVICE SMALL FIRM RESEARCH FIRM PERFORMANCE PROFESSIONAL BUSINESS SERVICES
spellingShingle	BUSINESS PRACTICES BENCHMARKING BUSINESS TRAINING FIRM GROWTH BUSINESS ADVICE SMALL FIRM RESEARCH FIRM PERFORMANCE PROFESSIONAL BUSINESS SERVICES Bruhn, Miriam Piza, Caio Missing Information : Why Don’t More Firms Seek Out Business Advice?
geographic_facet	Brazil
relation	Policy Research Working Papers;10183
description	This paper tests whether providing more information on business practices can lead firms to seek out advice and improve their practices. The authors collaborated with a business advice provider in Brazil to implement a randomized experiment with 866 small firms. The treatment groups received different versions of an information sheet that benchmarked business practices to other firms and listed five practices to improve. Receiving any information sheet increased demand for business advice by 7 percentage points, relative to 21 percent in the control group in the first six months, suggesting that information matters for seeking out advice. However, the control group catches up over the next 12 months. The intervention did not affect business practices and performance outcomes, but it decreased the fraction of firms that report being happy with their performance.
format	English
author	Bruhn, Miriam Piza, Caio
author_facet	Bruhn, Miriam Piza, Caio
author_sort	Bruhn, Miriam
title	Missing Information : Why Don’t More Firms Seek Out Business Advice?
title_short	Missing Information : Why Don’t More Firms Seek Out Business Advice?
title_full	Missing Information : Why Don’t More Firms Seek Out Business Advice?
title_fullStr	Missing Information : Why Don’t More Firms Seek Out Business Advice?
title_full_unstemmed	Missing Information : Why Don’t More Firms Seek Out Business Advice?
title_sort	missing information : why don’t more firms seek out business advice?
publisher	World Bank, Washington, DC
publishDate	2022
url	http://documents.worldbank.org/curated/en/099239209152260610/IDU0e92ee85905ab1043ba0a67f0ec046b5af4f7 http://hdl.handle.net/10986/38033
_version_	1764488352013221888

Missing Information : Why Don’t More Firms Seek Out Business Advice?

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