Citizen-led Grievance Redress for Road Construction and Urban Infrastructure Upgrades : Experiences from Two Projects in Rwanda
This case study examines the grievance redress mechanisms (GRMs) put in place for two World Bank financed projects in the Republic of Rwanda: the Feeder Roads Development Project (FRDP) and the Rwanda Urban Development Project (RUDP). Based on consultations and interviews with key informants, such a...
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| Format: | Working Paper |
| Language: | en_US |
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Washington, DC : World Bank
2022
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| Online Access: | http://hdl.handle.net/10986/37639 |