Digital Transformation of Tax and Customs Administrations

Domestic resource mobilization has become a core priority of the sustainable development agenda for tax and customs administrations. Information systems can play a critical role in revenue mobilization, which may create the much-needed fiscal space...

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Main Authors: Junquera-Varela, Raul Felix, Lucas-Mas, Cristian Oliver, Krsul, Ivan, Calderon Yksic, Vladimir Omar, Arce Rodriguez, Paola
Format: Report
Language:English
Published: Washington, DC: World Bank 2022
Subjects:
Online Access:http://documents.worldbank.org/curated/en/099448206302236597/IDU0e1ffd10c0c208047a30926c08259ec3064e4
http://hdl.handle.net/10986/37629
id okr-10986-37629
recordtype oai_dc
spelling okr-10986-376292022-07-07T14:51:53Z Digital Transformation of Tax and Customs Administrations Junquera-Varela, Raul Felix Lucas-Mas, Cristian Oliver Krsul, Ivan Calderon Yksic, Vladimir Omar Arce Rodriguez, Paola DOMESTIC RESOURCE MOBILIZATION TAX AND CUSTOMS FISCAL POLICY FISCAL ADMINISTRATION DIGITAL GOVERNMENT ELECTRONIC GOVERNMENT Domestic resource mobilization has become a core priority of the sustainable development agenda for tax and customs administrations. Information systems can play a critical role in revenue mobilization, which may create the much-needed fiscal space for maneuver and allow for more spending on all the things that drive potential growth over the medium term. New technologies can also increase the effectiveness of the internal operations of tax and customs administrations, and can reduce costs, as they improve their capacity to collect revenue with smarter use of the information they collect. Of particular interest is machine learning, which can be used to solve difficult problems that arise from the inability of revenue administrations to process massive amounts of data efficiently. Technology by itself can only provide tools. To achieve meaningful and impactful goals, a comprehensive strategy must be defined, covering the regulatory, institutional, and operational aspects. This paper analyzes such aspects and provides a roadmap for policymakers and tax officials on how to incorporate and manage disruptive technologies into the process of building the tax and customs administrations of tomorrow. 2022-07-05T20:09:26Z 2022-07-05T20:09:26Z 2022-06-30 Report http://documents.worldbank.org/curated/en/099448206302236597/IDU0e1ffd10c0c208047a30926c08259ec3064e4 http://hdl.handle.net/10986/37629 English Equitable Growth, Finance & Institutions Insight; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC: World Bank Report Publications & Research
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic DOMESTIC RESOURCE MOBILIZATION
TAX AND CUSTOMS
FISCAL POLICY
FISCAL ADMINISTRATION
DIGITAL GOVERNMENT
ELECTRONIC GOVERNMENT
spellingShingle DOMESTIC RESOURCE MOBILIZATION
TAX AND CUSTOMS
FISCAL POLICY
FISCAL ADMINISTRATION
DIGITAL GOVERNMENT
ELECTRONIC GOVERNMENT
Junquera-Varela, Raul Felix
Lucas-Mas, Cristian Oliver
Krsul, Ivan
Calderon Yksic, Vladimir Omar
Arce Rodriguez, Paola
Digital Transformation of Tax and Customs Administrations
relation Equitable Growth, Finance & Institutions Insight;
description Domestic resource mobilization has become a core priority of the sustainable development agenda for tax and customs administrations. Information systems can play a critical role in revenue mobilization, which may create the much-needed fiscal space for maneuver and allow for more spending on all the things that drive potential growth over the medium term. New technologies can also increase the effectiveness of the internal operations of tax and customs administrations, and can reduce costs, as they improve their capacity to collect revenue with smarter use of the information they collect. Of particular interest is machine learning, which can be used to solve difficult problems that arise from the inability of revenue administrations to process massive amounts of data efficiently. Technology by itself can only provide tools. To achieve meaningful and impactful goals, a comprehensive strategy must be defined, covering the regulatory, institutional, and operational aspects. This paper analyzes such aspects and provides a roadmap for policymakers and tax officials on how to incorporate and manage disruptive technologies into the process of building the tax and customs administrations of tomorrow.
format Report
author Junquera-Varela, Raul Felix
Lucas-Mas, Cristian Oliver
Krsul, Ivan
Calderon Yksic, Vladimir Omar
Arce Rodriguez, Paola
author_facet Junquera-Varela, Raul Felix
Lucas-Mas, Cristian Oliver
Krsul, Ivan
Calderon Yksic, Vladimir Omar
Arce Rodriguez, Paola
author_sort Junquera-Varela, Raul Felix
title Digital Transformation of Tax and Customs Administrations
title_short Digital Transformation of Tax and Customs Administrations
title_full Digital Transformation of Tax and Customs Administrations
title_fullStr Digital Transformation of Tax and Customs Administrations
title_full_unstemmed Digital Transformation of Tax and Customs Administrations
title_sort digital transformation of tax and customs administrations
publisher Washington, DC: World Bank
publishDate 2022
url http://documents.worldbank.org/curated/en/099448206302236597/IDU0e1ffd10c0c208047a30926c08259ec3064e4
http://hdl.handle.net/10986/37629
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