Tech Savvy : Advancing GovTech Reforms in Public Administration

GovTech is one strategy that governments have adopted to more effectively respond to citizen needs and improve the effectiveness and efficiency of public service delivery. Yet, all too often a government’s information and communications technology...

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Bibliographic Details
Main Author:	World Bank
Format:	Report
Language:	English
Published:	Washington, DC 2022
Subjects:	PUBLIC SERVICE DELIVERY GOVTECH GOVERNMENT ICT PUBLIC SECTOR ICT ANALOG COMPLEMENTS TO ICT PROJECTS PUBLIC ADMINISTRATION REFORM DIGITAL TRANSFORMATION CIVIL SERVICE DIGITAL SKILL DEVELOPMENT PUBLIC SECTOR INNOVATION INNOVATION WHOLE-OF-GOVERNMENT STRATEGY NATIONAL DIGITAL GOVERNMENT
Online Access:	http://documents.worldbank.org/curated/en/099400004112257749/P1754970d6c6420f00ab5905f7004ba9c2f http://hdl.handle.net/10986/37311

id	okr-10986-37311
recordtype	oai_dc
spelling	okr-10986-373112022-04-19T05:10:38Z Tech Savvy : Advancing GovTech Reforms in Public Administration World Bank PUBLIC SERVICE DELIVERY GOVTECH GOVERNMENT ICT PUBLIC SECTOR ICT ANALOG COMPLEMENTS TO ICT PROJECTS PUBLIC ADMINISTRATION REFORM DIGITAL TRANSFORMATION CIVIL SERVICE DIGITAL SKILL DEVELOPMENT PUBLIC SECTOR INNOVATION INNOVATION WHOLE-OF-GOVERNMENT STRATEGY NATIONAL DIGITAL GOVERNMENT GovTech is one strategy that governments have adopted to more effectively respond to citizen needs and improve the effectiveness and efficiency of public service delivery. Yet, all too often a government’s information and communications technology (ICT) projects do not deliver on their promise, and the public sector has a history of projects falling short of expectations, going over time and budget and taking years to deliver on their potential. There are a number of challenges that need to be overcome for GovTech solutions to work, and this report focuses on three key challenges that the World Development Report (WDR) 2016 called the analog complements, which underpin effective digital transformation in the public sector: a whole-of-government coordination, civil service digital skill development, and an innovative culture in public sector organizations. This report focuses on three key analogue complements that can get in the way of successful GovTech projects: coordination, capacity, and culture. 2022-04-18T15:46:21Z 2022-04-18T15:46:21Z 2022 Report http://documents.worldbank.org/curated/en/099400004112257749/P1754970d6c6420f00ab5905f7004ba9c2f http://hdl.handle.net/10986/37311 English Equitable Growth, Finance & Institutions Insight; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC Report Publications & Research
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	PUBLIC SERVICE DELIVERY GOVTECH GOVERNMENT ICT PUBLIC SECTOR ICT ANALOG COMPLEMENTS TO ICT PROJECTS PUBLIC ADMINISTRATION REFORM DIGITAL TRANSFORMATION CIVIL SERVICE DIGITAL SKILL DEVELOPMENT PUBLIC SECTOR INNOVATION INNOVATION WHOLE-OF-GOVERNMENT STRATEGY NATIONAL DIGITAL GOVERNMENT
spellingShingle	PUBLIC SERVICE DELIVERY GOVTECH GOVERNMENT ICT PUBLIC SECTOR ICT ANALOG COMPLEMENTS TO ICT PROJECTS PUBLIC ADMINISTRATION REFORM DIGITAL TRANSFORMATION CIVIL SERVICE DIGITAL SKILL DEVELOPMENT PUBLIC SECTOR INNOVATION INNOVATION WHOLE-OF-GOVERNMENT STRATEGY NATIONAL DIGITAL GOVERNMENT World Bank Tech Savvy : Advancing GovTech Reforms in Public Administration
relation	Equitable Growth, Finance & Institutions Insight;
description	GovTech is one strategy that governments have adopted to more effectively respond to citizen needs and improve the effectiveness and efficiency of public service delivery. Yet, all too often a government’s information and communications technology (ICT) projects do not deliver on their promise, and the public sector has a history of projects falling short of expectations, going over time and budget and taking years to deliver on their potential. There are a number of challenges that need to be overcome for GovTech solutions to work, and this report focuses on three key challenges that the World Development Report (WDR) 2016 called the analog complements, which underpin effective digital transformation in the public sector: a whole-of-government coordination, civil service digital skill development, and an innovative culture in public sector organizations. This report focuses on three key analogue complements that can get in the way of successful GovTech projects: coordination, capacity, and culture.
format	Report
author	World Bank
author_facet	World Bank
author_sort	World Bank
title	Tech Savvy : Advancing GovTech Reforms in Public Administration
title_short	Tech Savvy : Advancing GovTech Reforms in Public Administration
title_full	Tech Savvy : Advancing GovTech Reforms in Public Administration
title_fullStr	Tech Savvy : Advancing GovTech Reforms in Public Administration
title_full_unstemmed	Tech Savvy : Advancing GovTech Reforms in Public Administration
title_sort	tech savvy : advancing govtech reforms in public administration
publisher	Washington, DC
publishDate	2022
url	http://documents.worldbank.org/curated/en/099400004112257749/P1754970d6c6420f00ab5905f7004ba9c2f http://hdl.handle.net/10986/37311
_version_	1764486923345199104

Tech Savvy : Advancing GovTech Reforms in Public Administration

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