The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months

The auxilio emergencial (AE) was the main social policy in response to the Coronavirus disease 2019 (COVID-19) crisis in Brazil, and one of the most vigorous in the world, both in terms of its generosity, speed, and coverage, as well as because of...

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Main Authors: Lara de Arruda, Pedro, Lazarotto de Andrade, Marina, Falcao, Tiago, Teixeira Barbosa, Diana, Morgandi, Matteo
Format: Report
Language:English
Published: World Bank, Brasilia 2022
Subjects:
Online Access:http://documents.worldbank.org/curated/undefined/099220001172241336/P17483605a26c50ed08d8308704d9b317a1
http://hdl.handle.net/10986/36837
id okr-10986-36837
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spelling okr-10986-368372022-01-19T05:10:54Z The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months Lara de Arruda, Pedro Lazarotto de Andrade, Marina Falcao, Tiago Teixeira Barbosa, Diana Morgandi, Matteo SOCIAL ASSISTANCE DIGITAL PAYMENTS SAVINGS INCLUSIVE DEVELOPMENT The auxilio emergencial (AE) was the main social policy in response to the Coronavirus disease 2019 (COVID-19) crisis in Brazil, and one of the most vigorous in the world, both in terms of its generosity, speed, and coverage, as well as because of the program’s auspicious design. The AE payment system combined Caixa’s historical experience, responsible for operating the payment of social transfers such as Bolsa Familia, with innovative solutions. These allowed the use of a 100 percent digital means of payment and with an incentive to save, which contributed to the largest collection of savings in the Brazilian historical series. AE utilized three entry channels: (a) automatic selection of Programa Bolsa Família (PBF) beneficiaries who will be eligible to receive more significant benefits through the AE program; (b) the automatic selection of people registered in the largest administrative registry of Brazilian social programs but who were not beneficiaries of the PBF; (c) passive selection based on requests submitted through the app developed by CAIXA for this purpose, which led to the creation of a new temporary registry (the ExtraCad). The AE was created to be a temporary program, with an expected duration of only three months. However, the benefit was reissued in 3 versions (each with its legal diploma) which share the same operational structure, although they maintain significant differences in their rules and procedures. 2022-01-18T20:41:30Z 2022-01-18T20:41:30Z 2021-12 Report http://documents.worldbank.org/curated/undefined/099220001172241336/P17483605a26c50ed08d8308704d9b317a1 http://hdl.handle.net/10986/36837 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Brasilia Economic & Sector Work Economic & Sector Work :: Other Social Protection Study Latin America & Caribbean Brazil
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic SOCIAL ASSISTANCE
DIGITAL PAYMENTS
SAVINGS
INCLUSIVE DEVELOPMENT
spellingShingle SOCIAL ASSISTANCE
DIGITAL PAYMENTS
SAVINGS
INCLUSIVE DEVELOPMENT
Lara de Arruda, Pedro
Lazarotto de Andrade, Marina
Falcao, Tiago
Teixeira Barbosa, Diana
Morgandi, Matteo
The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months
geographic_facet Latin America & Caribbean
Brazil
description The auxilio emergencial (AE) was the main social policy in response to the Coronavirus disease 2019 (COVID-19) crisis in Brazil, and one of the most vigorous in the world, both in terms of its generosity, speed, and coverage, as well as because of the program’s auspicious design. The AE payment system combined Caixa’s historical experience, responsible for operating the payment of social transfers such as Bolsa Familia, with innovative solutions. These allowed the use of a 100 percent digital means of payment and with an incentive to save, which contributed to the largest collection of savings in the Brazilian historical series. AE utilized three entry channels: (a) automatic selection of Programa Bolsa Família (PBF) beneficiaries who will be eligible to receive more significant benefits through the AE program; (b) the automatic selection of people registered in the largest administrative registry of Brazilian social programs but who were not beneficiaries of the PBF; (c) passive selection based on requests submitted through the app developed by CAIXA for this purpose, which led to the creation of a new temporary registry (the ExtraCad). The AE was created to be a temporary program, with an expected duration of only three months. However, the benefit was reissued in 3 versions (each with its legal diploma) which share the same operational structure, although they maintain significant differences in their rules and procedures.
format Report
author Lara de Arruda, Pedro
Lazarotto de Andrade, Marina
Falcao, Tiago
Teixeira Barbosa, Diana
Morgandi, Matteo
author_facet Lara de Arruda, Pedro
Lazarotto de Andrade, Marina
Falcao, Tiago
Teixeira Barbosa, Diana
Morgandi, Matteo
author_sort Lara de Arruda, Pedro
title The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months
title_short The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months
title_full The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months
title_fullStr The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months
title_full_unstemmed The Payment System Used by Auxilio Emergencial : Introduction of the Digital Social Account, and the Banking of More than 100 Million People in 9 Months
title_sort payment system used by auxilio emergencial : introduction of the digital social account, and the banking of more than 100 million people in 9 months
publisher World Bank, Brasilia
publishDate 2022
url http://documents.worldbank.org/curated/undefined/099220001172241336/P17483605a26c50ed08d8308704d9b317a1
http://hdl.handle.net/10986/36837
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