Digital Payments and Business Resilience : Evidence in the Time of COVID-19

During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a ma...

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Bibliographic Details
Main Author: Camara, Youssouf
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2021
Subjects:
Online Access:http://documents.worldbank.org/curated/en/254831621276819378/Digital-Payments-and-Business-Resilience-Evidence-in-the-Time-of-COVID-19
http://hdl.handle.net/10986/35613
id okr-10986-35613
recordtype oai_dc
spelling okr-10986-356132022-09-20T00:09:02Z Digital Payments and Business Resilience : Evidence in the Time of COVID-19 Camara, Youssouf DIGITAL PAYMENTS BUSINESS RESILIENCE CORONAVIRUS COVID-19 PANDEMIC IMPACT PAYMENT TECHOLOGY During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a matched difference-in-differences setting on unique merchant card-sales transaction data, this study finds that merchants with contactless payment technology increase their card-sales amount (count) on average by 8.3 percent (10.2 percent) compared with merchants without this technology. It also finds evidence that accepting contactless payment during an epidemic shock helps merchants attract more new consumers. Digital payment technology continues to support sales growth, especially for small businesses and new entrepreneurs. 2021-05-20T14:54:10Z 2021-05-20T14:54:10Z 2021-05 Working Paper http://documents.worldbank.org/curated/en/254831621276819378/Digital-Payments-and-Business-Resilience-Evidence-in-the-Time-of-COVID-19 http://hdl.handle.net/10986/35613 English Policy Research Working Paper;No. 9665 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic DIGITAL PAYMENTS
BUSINESS RESILIENCE
CORONAVIRUS
COVID-19
PANDEMIC IMPACT
PAYMENT TECHOLOGY
spellingShingle DIGITAL PAYMENTS
BUSINESS RESILIENCE
CORONAVIRUS
COVID-19
PANDEMIC IMPACT
PAYMENT TECHOLOGY
Camara, Youssouf
Digital Payments and Business Resilience : Evidence in the Time of COVID-19
relation Policy Research Working Paper;No. 9665
description During the COVID-19 pandemic, consumers were encouraged to use contactless payments. An important policy question is whether merchants with contactless payment technology are more resilient to an external health shock than those without. Using a matched difference-in-differences setting on unique merchant card-sales transaction data, this study finds that merchants with contactless payment technology increase their card-sales amount (count) on average by 8.3 percent (10.2 percent) compared with merchants without this technology. It also finds evidence that accepting contactless payment during an epidemic shock helps merchants attract more new consumers. Digital payment technology continues to support sales growth, especially for small businesses and new entrepreneurs.
format Working Paper
author Camara, Youssouf
author_facet Camara, Youssouf
author_sort Camara, Youssouf
title Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_short Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_full Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_fullStr Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_full_unstemmed Digital Payments and Business Resilience : Evidence in the Time of COVID-19
title_sort digital payments and business resilience : evidence in the time of covid-19
publisher World Bank, Washington, DC
publishDate 2021
url http://documents.worldbank.org/curated/en/254831621276819378/Digital-Payments-and-Business-Resilience-Evidence-in-the-Time-of-COVID-19
http://hdl.handle.net/10986/35613
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