Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia

This paper examines how purchasing decisions in Armenia may contribute to barriers in using high-quality health care, particularly for non-communicable diseases, drawing on a review of the literature and key informant interviews. The paper adapts the strategic health purchasing progress framework, t...

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Main Authors: Chukwuma, Adanna, Lylozian, Hratchia, Gong, Estelle
Format: Journal Article
Published: Taylor and Francis 2021
Subjects:
Online Access:http://hdl.handle.net/10986/35558
id okr-10986-35558
recordtype oai_dc
spelling okr-10986-355582021-07-19T16:36:00Z Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia Chukwuma, Adanna Lylozian, Hratchia Gong, Estelle PRIMARY HEALTH CARE STRATEGIC PURCHASING UNIVERSAL HEALTH COVERAGE NONCOMMUNICABLE DISEASE ACCESS TO HEALTH SERVICES This paper examines how purchasing decisions in Armenia may contribute to barriers in using high-quality health care, particularly for non-communicable diseases, drawing on a review of the literature and key informant interviews. The paper adapts the strategic health purchasing progress framework, to examine how characteristics of purchasing, the health system, and the political, administrative, and macro-fiscal environment may have facilitated or hindered the attainment of service delivery goals. We conclude with six lessons for reforms aimed at improving the coverage and quality of health care in Armenia. First, increasing the political priority of access to quality of health care is a pre-requisite to advancing reforms to address these issues. Second, improved purchasing governance in Armenia will require a purchaser that can make decisions without political interference, with appropriate accountability mechanisms, improvements in technical capacity, and the routine use of data systems. Third, there is a need for the regulatory framework to ensure that revisions of the benefits package contribute to reducing the disease burden and improving access to care. Fourth, regulations governing quality-related criteria for provider selection should be enforced and include considerations for process quality. Fifth, payment incentives should be revised to encourage an increase in the supply of primary health care, reduce bypassing for hospital care, and improve the quality of services. Sixth, the potential of purchasing to improve service delivery will be dependent on increased pre-paid and pooled funds and better governance of the quality of care. 2021-05-12T18:19:51Z 2021-05-12T18:19:51Z 2021-04-29 Journal Article Health Systems and Reform http://hdl.handle.net/10986/35558 CC BY 4.0 http://creativecommons.org/licenses/by/4.0 World Bank Taylor and Francis Publications & Research :: Journal Article Publications & Research Europe and Central Asia Armenia
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
topic PRIMARY HEALTH CARE
STRATEGIC PURCHASING
UNIVERSAL HEALTH COVERAGE
NONCOMMUNICABLE DISEASE
ACCESS TO HEALTH SERVICES
spellingShingle PRIMARY HEALTH CARE
STRATEGIC PURCHASING
UNIVERSAL HEALTH COVERAGE
NONCOMMUNICABLE DISEASE
ACCESS TO HEALTH SERVICES
Chukwuma, Adanna
Lylozian, Hratchia
Gong, Estelle
Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia
geographic_facet Europe and Central Asia
Armenia
description This paper examines how purchasing decisions in Armenia may contribute to barriers in using high-quality health care, particularly for non-communicable diseases, drawing on a review of the literature and key informant interviews. The paper adapts the strategic health purchasing progress framework, to examine how characteristics of purchasing, the health system, and the political, administrative, and macro-fiscal environment may have facilitated or hindered the attainment of service delivery goals. We conclude with six lessons for reforms aimed at improving the coverage and quality of health care in Armenia. First, increasing the political priority of access to quality of health care is a pre-requisite to advancing reforms to address these issues. Second, improved purchasing governance in Armenia will require a purchaser that can make decisions without political interference, with appropriate accountability mechanisms, improvements in technical capacity, and the routine use of data systems. Third, there is a need for the regulatory framework to ensure that revisions of the benefits package contribute to reducing the disease burden and improving access to care. Fourth, regulations governing quality-related criteria for provider selection should be enforced and include considerations for process quality. Fifth, payment incentives should be revised to encourage an increase in the supply of primary health care, reduce bypassing for hospital care, and improve the quality of services. Sixth, the potential of purchasing to improve service delivery will be dependent on increased pre-paid and pooled funds and better governance of the quality of care.
format Journal Article
author Chukwuma, Adanna
Lylozian, Hratchia
Gong, Estelle
author_facet Chukwuma, Adanna
Lylozian, Hratchia
Gong, Estelle
author_sort Chukwuma, Adanna
title Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia
title_short Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia
title_full Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia
title_fullStr Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia
title_full_unstemmed Challenges and Opportunities for Purchasing High-Quality Health Care : Lessons from Armenia
title_sort challenges and opportunities for purchasing high-quality health care : lessons from armenia
publisher Taylor and Francis
publishDate 2021
url http://hdl.handle.net/10986/35558
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