Firm-Level Technology Adoption in Vietnam
This paper describes the results of a new firm survey to measure technology use and adoption implemented prior to the COVID-19 pandemic in Vietnam. It analyzes the use and adoption of technology among Vietnamese firms and identifies some of the key...
| Main Authors: | , , , , |
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| Format: | Working Paper |
| Language: | English |
| Published: |
World Bank, Washington, DC
2021
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/498501615216149075/Firm-Level-Technology-Adoption-in-Vietnam http://hdl.handle.net/10986/35246 |
| Summary: | This paper describes the results of a
new firm survey to measure technology use and adoption
implemented prior to the COVID-19 pandemic in Vietnam. It
analyzes the use and adoption of technology among Vietnamese
firms and identifies some of the key barriers to adoption
and diffusion. The analysis offers new and important
stylized facts on firm-level use of technologies. First,
although access to the internet is almost universal in
Vietnam, firms had low digital readiness to face the
COVID-19 pandemic; and the share of establishments with
their own website, social media, and cloud computing is
still small. Second, the use of Industry 4.0 technologies is
incipient. Third, the technology gap with the use of
frontier technologies in some general business functions,
such as quality control, production planning, sales, and
sourcing and procurement, is large. Fourth, the
manufacturing sector faces the largest technological gap,
larger than services and agricultural firms. The analysis of
the main barriers and drivers to technology adoption and use
shows the importance of good management quality for
technology adoption, and that there is a technology premium
associated with exporting activities. Finally, the analysis
also shows that firms are largely unaware of the available
public policy support for technology upgrading. |
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