Public-Sector Productivity (Part 1) : Why Is It Important and How Can We Measure It?
This note is the first of a two-part series that explores the importance of public-sector productivity and its measurement (part one); and its determinants (part two). This note summarizes a review of the literature on different approaches to measu...
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| Format: | Report |
| Language: | English |
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World Bank, Washington, DC
2021
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| Online Access: | http://documents.worldbank.org/curated/en/913321612847439794/Public-Sector-Productivity-Part-One-Why-Is-It-Important-and-How-Can-We-Measure-It http://hdl.handle.net/10986/35165 |
| Summary: | This note is the first of a two-part
series that explores the importance of public-sector
productivity and its measurement (part one); and its
determinants (part two). This note summarizes a review of
the literature on different approaches to measuring
public-sector productivity (the rate at which inputs are
converted into outputs). This note recommends: complementing
traditional `macro’ measures of public-sector productivity,
such as the cost-weighted-output approach presented in
Atkinson (2005), with fine-grained `micro’ measures at the
individual organization, employee, and task and process
level; monitoring and reporting output (performance)
measures and inputs (costs) separately; and combining
multiple measures of productivity, tied closely to the
service-delivery chain. |
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