Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing

Many small firms lack the finance and marketing skills needed for firm growth. The standard approach in many business support programs is to attempt to train the entrepreneur to develop these skills, through classroom-based training or personalized...

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Main Authors: Anderson, Stephen J., McKenzie, David
Format: Working Paper
Language:English
Published: World Bank, Washington, DC 2021
Subjects:
Online Access:http://documents.worldbank.org/curated/en/377351608212969114/Improving-Business-Practices-and-the-Boundary-of-the-Entrepreneur-A-Randomized-Experiment-Comparing-Training-Consulting-Insourcing-and-Outsourcing
http://hdl.handle.net/10986/34979
id okr-10986-34979
recordtype oai_dc
spelling okr-10986-349792022-09-20T00:10:13Z Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing Anderson, Stephen J. McKenzie, David BUSINESS SUPPORT BUSINESS PRACTICE FIRM GROWTH ENTREPRENEURSHIP OUTSOURCING INSOURCING BUSINESS SERVICES MARKET Many small firms lack the finance and marketing skills needed for firm growth. The standard approach in many business support programs is to attempt to train the entrepreneur to develop these skills, through classroom-based training or personalized consulting. However, rather than requiring the entrepreneur to be a jack-of-all-trades, an alternative is to move beyond the boundary of the entrepreneur and link firms to these skills in a marketplace through insourcing workers with functional expertise or outsourcing tasks to professional specialists. A randomized experiment in Nigeria tests the relative effectiveness of these four different approaches to improving business practices. Insourcing and outsourcing both dominate business training; and do at least as well as business consulting at one-half of the cost. Moving beyond the entrepreneurial boundary enables firms to use higher quality digital marketing practices, innovate more, and achieve greater sales and profits growth over a two-year horizon. 2021-01-07T14:25:40Z 2021-01-07T14:25:40Z 2020-12 Working Paper http://documents.worldbank.org/curated/en/377351608212969114/Improving-Business-Practices-and-the-Boundary-of-the-Entrepreneur-A-Randomized-Experiment-Comparing-Training-Consulting-Insourcing-and-Outsourcing http://hdl.handle.net/10986/34979 English Policy Research Working Paper;No. 9502 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic BUSINESS SUPPORT
BUSINESS PRACTICE
FIRM GROWTH
ENTREPRENEURSHIP
OUTSOURCING
INSOURCING
BUSINESS SERVICES MARKET
spellingShingle BUSINESS SUPPORT
BUSINESS PRACTICE
FIRM GROWTH
ENTREPRENEURSHIP
OUTSOURCING
INSOURCING
BUSINESS SERVICES MARKET
Anderson, Stephen J.
McKenzie, David
Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing
relation Policy Research Working Paper;No. 9502
description Many small firms lack the finance and marketing skills needed for firm growth. The standard approach in many business support programs is to attempt to train the entrepreneur to develop these skills, through classroom-based training or personalized consulting. However, rather than requiring the entrepreneur to be a jack-of-all-trades, an alternative is to move beyond the boundary of the entrepreneur and link firms to these skills in a marketplace through insourcing workers with functional expertise or outsourcing tasks to professional specialists. A randomized experiment in Nigeria tests the relative effectiveness of these four different approaches to improving business practices. Insourcing and outsourcing both dominate business training; and do at least as well as business consulting at one-half of the cost. Moving beyond the entrepreneurial boundary enables firms to use higher quality digital marketing practices, innovate more, and achieve greater sales and profits growth over a two-year horizon.
format Working Paper
author Anderson, Stephen J.
McKenzie, David
author_facet Anderson, Stephen J.
McKenzie, David
author_sort Anderson, Stephen J.
title Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing
title_short Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing
title_full Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing
title_fullStr Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing
title_full_unstemmed Improving Business Practices and the Boundary of the Entrepreneur : A Randomized Experiment Comparing Training, Consulting, Insourcing and Outsourcing
title_sort improving business practices and the boundary of the entrepreneur : a randomized experiment comparing training, consulting, insourcing and outsourcing
publisher World Bank, Washington, DC
publishDate 2021
url http://documents.worldbank.org/curated/en/377351608212969114/Improving-Business-Practices-and-the-Boundary-of-the-Entrepreneur-A-Randomized-Experiment-Comparing-Training-Consulting-Insourcing-and-Outsourcing
http://hdl.handle.net/10986/34979
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