Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management

This study takes advantage of a publicly salient policy sphere -- road quality -- in the Russian Federation's capital city to explore the use of digital technologies as means of aggregating information and demonstrating government capacity and...

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Main Authors:	Gorgulu, Nisan, Sharafutdinova, Gulnaz, Steinbuks, Jevgenijs
Format:	Working Paper
Language:	English
Published:	World Bank, Washington, DC 2020
Subjects:	DIGITAL INFRASTRUCTURE E-GOVERNMENT PARTICIPATORY GOVERNANCE STAKEHOLDER ENGAGEMENT ELECTIONS POTHOLE MANAGMENT ROADS TRANSPARENCY RESPONSIVENESS GOVERNMENT CAPACITY
Online Access:	http://documents.worldbank.org/curated/en/169891603200854580/Political-Dividends-of-Digital-Participatory-Governance-Evidence-from-Moscow-Pothole-Management http://hdl.handle.net/10986/34653

id	okr-10986-34653
recordtype	oai_dc
spelling	okr-10986-346532022-09-20T00:10:33Z Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management Gorgulu, Nisan Sharafutdinova, Gulnaz Steinbuks, Jevgenijs DIGITAL INFRASTRUCTURE E-GOVERNMENT PARTICIPATORY GOVERNANCE STAKEHOLDER ENGAGEMENT ELECTIONS POTHOLE MANAGMENT ROADS TRANSPARENCY RESPONSIVENESS GOVERNMENT CAPACITY This study takes advantage of a publicly salient policy sphere -- road quality -- in the Russian Federation's capital city to explore the use of digital technologies as means of aggregating information and demonstrating government capacity and effectiveness. It focuses on the potential linkage between road quality based on citizens' complaints and electoral outcomes in two rounds of Moscow mayoral elections in 2013 and 2018. The data on more than 200,000 online potholes’ complaints were collected and combined with local election data. The causal relationship between these two processes is established, making use of an arguably exogenous variation in the differences across local weather conditions during the heating season that differentially affects pothole creation but is uncorrelated with electoral outcomes. The results indicate that greater use of digital technologies (measured by pothole complaints) results in an increased number of votes and a higher margin of victory for the incumbent. They highlight digital technologies' role as a tool to create participatory governance mechanisms and convey to the public an image of a transparent, responsive, and capable government. 2020-10-22T17:51:10Z 2020-10-22T17:51:10Z 2020-10 Working Paper http://documents.worldbank.org/curated/en/169891603200854580/Political-Dividends-of-Digital-Participatory-Governance-Evidence-from-Moscow-Pothole-Management http://hdl.handle.net/10986/34653 English Policy Research Working Paper;No. 9445 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper Europe and Central Asia Russian Federation
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	DIGITAL INFRASTRUCTURE E-GOVERNMENT PARTICIPATORY GOVERNANCE STAKEHOLDER ENGAGEMENT ELECTIONS POTHOLE MANAGMENT ROADS TRANSPARENCY RESPONSIVENESS GOVERNMENT CAPACITY
spellingShingle	DIGITAL INFRASTRUCTURE E-GOVERNMENT PARTICIPATORY GOVERNANCE STAKEHOLDER ENGAGEMENT ELECTIONS POTHOLE MANAGMENT ROADS TRANSPARENCY RESPONSIVENESS GOVERNMENT CAPACITY Gorgulu, Nisan Sharafutdinova, Gulnaz Steinbuks, Jevgenijs Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management
geographic_facet	Europe and Central Asia Russian Federation
relation	Policy Research Working Paper;No. 9445
description	This study takes advantage of a publicly salient policy sphere -- road quality -- in the Russian Federation's capital city to explore the use of digital technologies as means of aggregating information and demonstrating government capacity and effectiveness. It focuses on the potential linkage between road quality based on citizens' complaints and electoral outcomes in two rounds of Moscow mayoral elections in 2013 and 2018. The data on more than 200,000 online potholes’ complaints were collected and combined with local election data. The causal relationship between these two processes is established, making use of an arguably exogenous variation in the differences across local weather conditions during the heating season that differentially affects pothole creation but is uncorrelated with electoral outcomes. The results indicate that greater use of digital technologies (measured by pothole complaints) results in an increased number of votes and a higher margin of victory for the incumbent. They highlight digital technologies' role as a tool to create participatory governance mechanisms and convey to the public an image of a transparent, responsive, and capable government.
format	Working Paper
author	Gorgulu, Nisan Sharafutdinova, Gulnaz Steinbuks, Jevgenijs
author_facet	Gorgulu, Nisan Sharafutdinova, Gulnaz Steinbuks, Jevgenijs
author_sort	Gorgulu, Nisan
title	Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management
title_short	Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management
title_full	Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management
title_fullStr	Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management
title_full_unstemmed	Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management
title_sort	political dividends of digital participatory governance : evidence from moscow pothole management
publisher	World Bank, Washington, DC
publishDate	2020
url	http://documents.worldbank.org/curated/en/169891603200854580/Political-Dividends-of-Digital-Participatory-Governance-Evidence-from-Moscow-Pothole-Management http://hdl.handle.net/10986/34653
_version_	1764481360517398528

Political Dividends of Digital Participatory Governance : Evidence from Moscow Pothole Management

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