Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience

This learning note aims to document the experience of the Board of Audit and Inspection of Korea (BAI) and the online administrative appeals hub system of Korea’s Central Administrative Appeals Commission (CAAC) in leveraging ICT platforms for citi...

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Main Authors:	Bae, You-Jin, Choi, Seung Won, Kim, Min Jeong, Kim, Seongjun
Format:	Report
Language:	English
Published:	World Bank, Washington, DC 2019
Subjects:	SOCIAL ACCOUNTABILITY CITIZEN ENGAGEMENT INFORMATION AND COMMUNICATION TECHNOLOGY PUBLIC SERVICE CITIZEN PARTICIPATION ACCESS TO INFORMATION CITIZEN EMPOWERMENT PARTICIPATORY AUDIT
Online Access:	http://documents.worldbank.org/curated/en/934881557835834023/Leveraging-ICT-Platforms-to-Foster-Citizen-Engagement-For-Enhanced-Public-Accountability-The-Korean-Experience http://hdl.handle.net/10986/31837

id	okr-10986-31837
recordtype	oai_dc
spelling	okr-10986-318372021-05-25T09:24:29Z Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience Bae, You-Jin Choi, Seung Won Kim, Min Jeong Kim, Seongjun SOCIAL ACCOUNTABILITY CITIZEN ENGAGEMENT INFORMATION AND COMMUNICATION TECHNOLOGY PUBLIC SERVICE CITIZEN PARTICIPATION ACCESS TO INFORMATION CITIZEN EMPOWERMENT PARTICIPATORY AUDIT This learning note aims to document the experience of the Board of Audit and Inspection of Korea (BAI) and the online administrative appeals hub system of Korea’s Central Administrative Appeals Commission (CAAC) in leveraging ICT platforms for citizen engagement. The note both analyzes participatory practices and examines how the use of ICT platforms contributed to enhance public outreach by making citizen engagement in public accountability more cost-effective, scalable, transparent, and inclusive. The learning note targets accountability institutions (such as supreme audit institutions, anti corruption agencies,and so on), as well as representatives from civil society organizations and citizens around the world interested in knowing more about the experience of Korea, including the challenges and opportunities, in leveraging ICT tools to foster citizen engagement for enhanced public accountability. 2019-06-12T18:30:31Z 2019-06-12T18:30:31Z 2019-05-10 Report http://documents.worldbank.org/curated/en/934881557835834023/Leveraging-ICT-Platforms-to-Foster-Citizen-Engagement-For-Enhanced-Public-Accountability-The-Korean-Experience http://hdl.handle.net/10986/31837 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work Economic & Sector Work :: Other Public Sector Study East Asia and Pacific Korea, Republic of
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English
topic	SOCIAL ACCOUNTABILITY CITIZEN ENGAGEMENT INFORMATION AND COMMUNICATION TECHNOLOGY PUBLIC SERVICE CITIZEN PARTICIPATION ACCESS TO INFORMATION CITIZEN EMPOWERMENT PARTICIPATORY AUDIT
spellingShingle	SOCIAL ACCOUNTABILITY CITIZEN ENGAGEMENT INFORMATION AND COMMUNICATION TECHNOLOGY PUBLIC SERVICE CITIZEN PARTICIPATION ACCESS TO INFORMATION CITIZEN EMPOWERMENT PARTICIPATORY AUDIT Bae, You-Jin Choi, Seung Won Kim, Min Jeong Kim, Seongjun Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
geographic_facet	East Asia and Pacific Korea, Republic of
description	This learning note aims to document the experience of the Board of Audit and Inspection of Korea (BAI) and the online administrative appeals hub system of Korea’s Central Administrative Appeals Commission (CAAC) in leveraging ICT platforms for citizen engagement. The note both analyzes participatory practices and examines how the use of ICT platforms contributed to enhance public outreach by making citizen engagement in public accountability more cost-effective, scalable, transparent, and inclusive. The learning note targets accountability institutions (such as supreme audit institutions, anti corruption agencies,and so on), as well as representatives from civil society organizations and citizens around the world interested in knowing more about the experience of Korea, including the challenges and opportunities, in leveraging ICT tools to foster citizen engagement for enhanced public accountability.
format	Report
author	Bae, You-Jin Choi, Seung Won Kim, Min Jeong Kim, Seongjun
author_facet	Bae, You-Jin Choi, Seung Won Kim, Min Jeong Kim, Seongjun
author_sort	Bae, You-Jin
title	Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
title_short	Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
title_full	Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
title_fullStr	Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
title_full_unstemmed	Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience
title_sort	leveraging ict platforms to foster citizen engagement for enhanced public accountability : the korean experience
publisher	World Bank, Washington, DC
publishDate	2019
url	http://documents.worldbank.org/curated/en/934881557835834023/Leveraging-ICT-Platforms-to-Foster-Citizen-Engagement-For-Enhanced-Public-Accountability-The-Korean-Experience http://hdl.handle.net/10986/31837
_version_	1764475161111691264

Leveraging ICT Platforms to Foster Citizen Engagement For Enhanced Public Accountability : The Korean Experience

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